Team Coaching (Case Study)
Motion Pte Ltd
CLICK on the images to see the timeline, key milestones and Impact as Team Coach
The Challenge: Motion For Impact was growing rapidly from 12 to 25 full-time staff. Leadership needed support to maintain team cohesion, individual well-being, and performance during a period of significant change.
My Role: As Resident Team Coach from November 2022 to June 2024, I provided ongoing coaching to every staff member, facilitated team sessions, and worked with leadership to build a healthy team culture.
The Approach: I used a combination of CliftonStrengths profiling to help each team member understand their natural talents, and Ontological Coaching to help the team identify and shift unproductive emotional patterns affecting collaboration and performance.
The Outcome: Established culture of openness and care, improved individual and team performance, well-being support experienced and validated by team members, increased ability to have difficult conversations, redesigned hiring, onboarding and culture building processes, increased brand presence that led to stronger talent attraction and recruitment.
Specific Interventions as Team Coach / Facilitator in the 20 months
cliftonstrengths workshops
A series of Team Building sessions for Motion to strengthen team dynamics and bring awareness to individual and collective strengths
1-1 individualized coaching
Each staff in Motion gets access to 1 on 1 individualized coaching tailored to their individual development plan for their well-being and performance goals.
team coaching sessions
Regular team sessions with departments to strengthen psychological safety for speaking up and creating greater team collaboration and performance
values workshop
Co-facilitated a values workshop with the Chief Experience Officer to bring a deeper understanding to staff members on what it means to live out values in action
leadership strategic retreat
Delivered a team coaching session for the leadership team to explore ways of engagement, ways of working and team communication processes necessary for culture building
cross functional group coaching
Group Coaching as an useful intervention to deepen interpersonal dynamics and leverage collective strengths.
WHAT TEAM MEMBERS IN MOTION HAVE TO SAY
A major part of my decision-making in applying for Motion was my understanding that they had a team coach. That had demonstrated to me where the company’s focus is on – which is its people and their growth.
I have experienced the impact of the 1-on-1 coaching sessions with Victor, which had helped me understand my ways of working, enabling me to grow both professionally and personally in a safe space. I am relatively new to the company, but even then, I have felt the impact that Victor has made to the culture of the company.
- Angelin Chua (Senior Producer)
I must say that Victor’s presence was one of the things that truly made the agency stand out in terms of culture and our inner work lives. I saw a real difference in the team dynamics during the time Victor worked with us.
Early on in my time at Motion, I felt that we experienced some gaps in trust and openness between our team members – 12 months later, I would say there is a marked improvement, with employees appearing much more fulfilled and happy, and new hires experiencing and remarking on the positive culture and team dynamic they find upon joining.
- Jonathan C (Head of Partnerships)
Victor was not just a coach, but a safe haven for our team members. His efforts in increasing trust and fostering openness within the team were commendable. He facilitated feedback sessions and mediated healthy ways of communication, creating an environment where each team member felt secure and valued.
Collectively, we have experienced a tangible shift in culture in the last year. We are aware of our blindspots and are positioned to work from a place of awareness, openness, and trust to perform better as a team.
- Hajar Manaf (Chief Experience Officer)