Using CliftonStrengths for Relationships - Family Conversations

Do you desire for a deep and open conversations with your loved ones at home? Imagine a rich conversation taking place in the family about what each other is doing right? Singapore Gallup Certified Coach, Victor Seet, interviewed a family of five who experienced the transforming power of a coaching conversation over their CliftonStrengths results.

StrengthsFinder Singapore Family Coaching Workshop

It has been known that one of the key benefits of using the Gallup CliftonStrengths tool is that of enhancing relationships. Backed by 50 years of research, CliftonStrengths (formerly StrengthsFinder) provides a science to why people intuitively behave in a certain way - it is discovered that the motivation behind human behaviour can be greatly attributed to a person's unique talents. The CliftonStrengths tool measures the presence of talents in each individual and empowers people to understand themselves and grow in self-awareness. 

As a coach, I intentionally employ the CliftonStrengths tool for organizations, schools as well as for families and individuals. Using a guided approach, I facilitate strengths-based conversations to co-create rich and fruitful dialogues, which are often missed out in the hurriedness of work and life. After going through a session of Strengths-Based coaching, the Lo family from Singapore kindly agreed to do an interview and share their individual experiences of the family coaching session.

A short introduction of the Lo Family: James, father of the household, is a Singaporean businessman while Ai Ling, mother, is a homemaker who has recently completed a post-graduate course in Counselling. The eldest sibling, Samantha, works as a manager while the middle child in the family, Chrystella (known affectionately by all of them as La), works as a counsellor. Youngest of the siblings, Jonathan, is looking to complete his degree in business, studying in Singapore. The Lo family hopes that through this short interview, more families in Singapore as well as across the globe will be encouraged to understand each member's unique talents and experience a breakthrough in their relationships.

1) HOW DID THE SESSION HELP YOU TO KNOW YOUR FAMILY BETTER? 

James: I now learnt why Ai Ling is so insistent to do things or house work her ways. It’s attributed to her lenses and it’s helpful to understand her top 5. I also never knew that Jonathan has such a strong connection with his Harmony and Relator theme. I now know that his ability to form solid, mutually rewarding relationships is very important to him. I also learnt more about my 2 daughters: Sam is a very private person and that comes from her Deliberative theme. La will stop engaging during family discussions whenever she completed her own analysis of the issue at hand. That comes from her Analytical theme.

AL: I now understand why there are times that Jon and La "switched off" during family conversations. For Jon who has Harmony, I did not know previously that he does not really enjoy listening to lengthy debates and discussions and prefer discussing what we can do as a family together. For La, her Analytical enjoys analyzing different points of views and she is good at that. When there isn't any data to analyze, she switched off during the conversations. I also now understand why my husband with his Restorative theme often prescribes solutions that I don't feel I needed. Understanding that allows me to now be more patient.

La: For me, the session was helpful to provide a platform where family members could reflect on and share their views on how they respond & behave with the family, and why. The session also provided a platform for us to give feedback to each other and discuss ways to support each other better in our interactions. Example for me was when we discussed why my brother would at times zone out during family discussions, and how we can involve him more productively.

Sam: The session helped me to reframe my family's idiosyncrasies as needs behind their talent themes. For example: Mom's impatience as a need for something to be done, and be done quickly. That is her Activator’s need. For La, her Analytical theme requires her to be mentally engaged. If she’s not, she tends to switch off during family discussions.

Jon:  The session helped me to put into words the behaviours of my family members and to understand their personalities better. For example I didn't know why sometimes La seems uninterested. I used to think maybe she was just in a bad mood but now I know it’s because of her Analytical theme. 

 
 

READ: Using CliftonStrengths for Relationships - Strengthening Marriages


2) WHAT WAS SOMETHING THAT STOOD OUT FOR YOU DURING THE SESSION?

James: I find it extremely helpful to do this exercise and to understand each other viewpoints. The session which was facilitated by an experienced coach, definitely help to open each other up and create the openness and ability to talk freely.

AL: Our talents need to be moderated to bring out the strengths of the other person so that it is beneficial to all in the family otherwise love becomes loath.

Sam: Talking about how we experience our talents and how those talents sometimes may drive other family members crazy. The conversation made me realized the efforts that each member of my family has made to put aside their preferences to show love to the family. I realized that when I look back at the individuals we were years ago, we have come some way in trying to "tame" our parts of our talents that annoy each other. Also, another thing that stood out was that everyone was trying to understand each other. There was the connecting of the dots - we were piecing together what we have observed of one another, with the new StrengthsFinder language we now have learned to describe each other.

La: What stood out to me was the insights between specific family member interactions, and certain patterns that I have observed in our family. Light was shed on the reason for some of these observations.

Jon: What stood out to me through the conversation was how my family, especially my parents, actually observes a lot about each other. I didn't know that they as well as myself actually notice so much.

3) WHAT WAS ONE PRACTICAL APPLICATION YOU TOOK AWAY FROM THE SESSION?

James: For me, I will now refrain from providing solutions to any challenges my family members may have. I now realized that was from my Restorative theme. I will instead do my best to direct them and let them discover their own solutions instead of me quickly providing solutions to their challenges.

AL: I feel that I will not insist that things be done my way and get annoyed when certain things did not happen. Instead I will clarify my needs as well as ask my family members for their rationale behind what they do or don't do.

Sam: I now have gained practical ways to engage La and Jon in our family conversations when they seem to switch off. Also, I’ve learnt that to use the CliftonStrengths language of another person's talents can be powerful in order to better communicate with them.

La: I think I can be more communicative to help my family with other types of talents. Eg. My sister's Responsibility theme and my mother's Activator. I need to communicate that I will do the tasks they have asked me to do and as much as possible to give a timeline. In that way, they will not feel I'm irresponsible or slow.

Jon: For me, I have learnt the importance of the need to understand how my family functions in order to show and appreciate their love in a greater measure. 


Ending Thoughts: Every family unit, whether in Singapore or beyond, desires to grow in intimacy and love for one another. Using the CliftonStrengths tool, having Strengths-Based conversations allow family units to go deeper into understanding each person's unique perspectives and further build on the foundation of mutual respect. It is proven that just by having that deeper understanding of each other's perspectives alone can empower an individual to become more patient with family members. We believe that all families should consider using this tool to enhance and develop rich conversations.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

First published in 2016.
Updated in 2021.


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Why Complementary Partnerships Do Not Always Work

Experiencing tension in your partnership with someone? Wondering what started out as a great partnership has now caused some anxiety? Ontological Leadership Coach, Victor Seet, writes about navigating polarities using the specific example of complementary partnerships.

Complementary Partnerships navigating polarities singapore life coach victor seet wellbeing relationship leadership

Extreme cold burns. When we hold an ice cube tightly in our hand, we can feel the burning effect on our skin. This picture illustrates the danger of being overly biased towards a particular viewpoint, to the extent of ignoring other perspectives. That was the pain I faced for oversubscribing to the idea of complementary partnership. Through the therapy sessions I attended together with my wife, I also gained awareness that there was another side of the coin. The therapist named the two sides: "Complementary and Reciprocity”.

Complementary and Reciprocity Polarity

Around the same time, I went through a course called “Polarity Thinking”. What are polarities, you might ask? Polarities are inter-dependent and seemingly opposite choices or actions. One simple example of a polarity is inhaling and exhaling. Putting two and two together, I reflected and realized that Complementary and Reciprocity is a polarity. This article is about my assessment of this polarity and the learnings I have gained from trying to deal more effectively with the tension presented.

Let me first describe what happened before I share my personal assessment of how I understood this polarity.

Complementary Dynamic

My marriage partnership works in a particular way. My wife and I have our own assessment of each other's strengths and we tend to negotiate the tasks we have to do through these lens. These tasks can range from putting the kids to bed to bathing the kids to buying groceries and ensuring the kids have done their homework. The ownership of these some of the tasks are negotiated and agreed upon verbally. Sometimes, certain tasks are initiated by one party (usually the one who is stronger in that area) who identifies the need to step up and complete the task. Usually, the one who initiates the task will also end up being responsible for the task if it recurs over time. This is an unspoken expectation in our partnership.

What I just described is a complementary partnership. It is a kind of mindset that adopts a strengths-based approach: the belief that when people operate from a place of strengths, the results are far better than when people operate out of weaknesses. Individuals are usually seen as specialists.

The Tension

This approach seemed great initially because it produced results. However, there was an increasing number of conflicts in our marriage which also seemed to suggest that not all was well. Over the course of time, because of different levels of stress that resulted from the work front, we both began to feel the burden of managing our home. Our family size had also grown and there were a greater number of shared responsibilities. There were days when the resulting stress from work and from home caused either one of us to feel a huge level of burden. On such days, there was a deep desire of wanting the other person to understand the challenges faced and the sacrifices endured to carry out and complete the responsibilities at home.

Such a desire, however, did not align with the complementary mindset (where individuals are responsible for their own tasks and had little understanding and possibly empathy about the challenges and stress that came from tasks that belonged to other parties). The resulting anxiety from the increased stress usually bubbled over into conflicts. New narratives started to develop in our minds: “Why are you not helping me? Why do you leave me to fend for myself? I feel very lonely in this journey."

Sometimes, the other party tries to help. However, since he/she is not good at the task, the results unfortunately are usually compromised. This is expected since the person handling the task lacks competency and experience. In this scenario, another kind of conflict happens as a result:

Person A: "You seemed to be causing more harm than good. I’m now more stressed than before you took over the tasks. In future, I will be better off doing these tasks myself.”

Person B: “I’m trying my best to help you with these tasks so that your stress can be reduced. I’m learning to do these things that I am greatly lacking in skills and experience. I have no intention to cause any trouble. Why can’t you see that I’m trying my best effort to care for you?”

From a sense of helplessness, the emotion soon became one of frustration and anger. Over time, it became a sense of resignation. These emotion were very real and were felt deeply by both of us.

complementary reciprocity polarity graph.jpg

The Reciprocity Dynamic

The above narrative shows that we attempted to shift (albeit compelled by circumstances) towards the reciprocity dynamic from the complementary dynamic. The reciprocity dynamic (in my assessment) adopts a different kind of mindset: individuals should be well-rounded and have the ability to learn and execute any task. Tasks are mutually inter-changeable. Individuals are seen more as generalists. This dynamic usually empowers individuals to switch roles easily and create the ability to empathize with each other’s challenges. In our case, reciprocity means the ability to take on and execute the tasks that usually the spouse is responsible for and meeting the required expectations. Because of our biases toward the complementary dynamic, you can imagine the struggle for us to adapt to the reciprocity dynamic.

Navigating Polarities

The navigation of polarities first starts by acknowledging that the 2 seemingly opposite ends are quite inter-dependent. In life, because of the different seasons brought about by external changes (such as having a newborn, changing of jobs etc), there is usually a cyclical flow from one end to the other and back. A bias toward one side naturally means there is a resistance when there is a need to shift. The pain and grief produced is often a result of the resistance.

How can we navigate polarities effectively?

  1. We need to be aware of the specific polarity and understand the benefits brought about by both perspectives. Naming the polarity is therefore critical. The therapy session gave this polarity a name and helped my wife and I to gain awareness. From the awareness, we now understand the reciprocity dynamic and the key benefits from operating from that approach when necessary.

  2. There is a need to move past an “either/or” understanding and create a space in which “both/and” thinking can be applied. This is the management of polarities. In my personal context, this is about creating a space where both complementary and reciprocity can be applied to my marriage.

  3. We needed to be intentional in creating opportunities to recreate the cyclical flow (with smaller stakes and therefore less risky implementation). Let me give you an example:

Imagine that my wife plans a short 3 days 2 nights getaway for herself. This vacation can actually become a way to execute a short and manageable shift towards the reciprocity dynamic in our marriage. One of the things I can do is to work out ways in which I can take on her responsibilities while she is away. I can try to do this in advance, rather than trying to find external help in order to outsource all her responsibilities. I can also sit down with her and understand what needs to happen, observe her carry out the tasks and learn from her. Concurrently, she can also learn to impart what she is naturally good at, which would allow me to learn on-the-job and gain experience in fulfilling the task well. If the focus is on imparting for her and learning for me, the result of the task is secondary and less stressful. Both actions by each of us produce a manageable and temporary adoption of the reciprocity dynamic. Eventually, the vacation will come to an end and the flow from reciprocity will shift back towards the complementary. However, the result of such a process is that both parties would have increased their capacity (or range) to navigate this polarity more effectively.

Conclusion:

There are many polarities that are actually not extreme opposites, unlike what the world has us believe. They are inter-dependent and both yield benefits in different seasons. This ability to navigate polarities is increasingly needed and I’m personally glad to have learnt how to navigate this particular polarity with greater effectiveness.

**To married couples: In the trending “work from home” arrangements, how about trying some “reciprocity”? Learn / Do something that is usually done by your spouse and have some conversations around these tasks. Might be interesting…

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

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The Power of Naming An Emotion

We can only intervene in what we can see. This article is about how the process of therapy had helped to give a name to an emotion which had troubled the writer. That empowered him and brought a change in his marriage.

power of naming emotion mood ontological coaching victor seet singapore newfield wellbeing resilience

In the middle of 2019, I took a sabbatical from my coaching work and left my company. One of the main factors behind my decision was the state of my emotional health. At the start of 2019, I had several indications that I was already not doing well emotionally. There were several incidents where I had allowed rage to get the better of me. These emotional outbursts happened at home and at work. However, I told myself that this was a normal phase in life. After all, I was living in a fast-paced and competitive society in Singapore, living a stressful life as an entrepreneur and being a father to 3 young kids.

The Tipping Point

However, by mid 2019, I had to stop telling myself the same narrative. The tipping point was a particular episode I had after a team debrief. As a company, we had just completed our largest training project - in terms of revenue and the number of training participants. The project was especially remarkable because it was birthed out of an innovation. There was no template, no previous experience of such kind and the team pulled it off. To top it off, the feedback from the participants was fantastic. The debrief was intended to celebrate this huge success and to brainstorm ways to overcome operational challenges. Unfortunately, the debrief did not turn out the way I hoped for it to go. Instead, I had an outburst, the brunt of which was borne by some of my team members. Emotionally, I felt horrible. That pain was significant enough to make me dread turning up for work. I eventually decided it was time I do something to address this issue. Stopping work was the first step.

On the home front, my wife and I had been discussing the idea of attending a therapy session together. The discussion started several years ago but we never got down to doing it. In the second month of my sabbatical, there was a particular conflict which we debriefed and reached agreement on. Regarding the state of the marriage: we were getting by but hardly thriving. We reached a consensus and agreed to attend a therapy session together. “Let’s do it.”

Going through Therapy

Based on some recommendations, we chose an organization called Counselling and Care Centre. They assigned a senior therapist to us and fixed a date. The first visit to the therapist was one filled with uncertainty. I had no idea how the session would turn out. Thoughts were flying through my head: “Will there be some deep issues flushed out during our conversation? Am I ready to hear them? What will my reaction be like if the wife said something that I’m not ready to hear? What will her reaction be if I did the same?” In the end, the fears were unfounded. I was relieved when I asked how she felt about the session and her response was a exuberant one. “Therapeutic!”

Naming my Emotion

We attended a few sessions together and we also had individual sessions. The third joint session, in particular, had a deep impact on me. I left that session feeling quite overwhelmed. Some raw emotions surfaced. During the session, I shared some of my feelings of frustration: there were many things I did which I received negative feedback from my wife. I felt I had done my best though. The feedback made me feel like my best was not enough. The therapist had us revisit some of these situations and eventually, my feelings of frustration was named: an emotion of defeat. I suddenly had an awareness that this feeling of defeat was not isolated to the marriage relationship. It was a feeling I had consistently experienced through out my life. I assessed that this emotion was what contributed to some of my worst outbursts.

READ: WHAT IS MY HEALTH WORTH?

I remembered feeling defeated when I was young. I scored an own goal in a soccer match and at the end of the match, I was ridiculed and laughed at. That experience left a stigma. I also remembered feeling defeated when I was learning to play a particular board game. I was thrashed by my opponents and humiliated. I felt utterly beaten. In the more recent years, I remembered feeling defeated when I was passed up for a promotion. The feeling of not being good enough for a promotion despite giving my best was very very strong. I remembered that particular incident made me depressed for a month. The most poignant realisation was identifying this same feeling of defeat at the team debrief which I mentioned earlier. That feeling of defeat ultimately led me to taking a sabbatical break. I remembered feeling that I had given my best to serve the team and led the team to a successful completion of the project. The debrief outcome however made me realized the success came at a far greater cost to the team. Trust was broken and relationships were strained.

Conclusion: We cannot intervene in what we cannot see. In naming this emotion of defeat, I now have something to work on and that has given me much hope. My marriage has also taken a different turn. A greater level of trust had been rebuilt and our ability to communicate had strengthened. I feel that my emotional health is now at a much better place. I have since ended my sabbatical and started a new journey. I now focus on helping people integrate strengths using the ontological approach in Singapore and across the world. I have continued with my therapy which has served me to become a better coach. I am able to observe my therapist in action and concurrently explore areas of growth. I now have a greater confidence in my coaching work.

This article is the second in the series of my Halftime journey.

Written by Victor Seet

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Developing Humility

Developing humility is one of the most difficult challenges faced in leadership and personal development. This article is written to explore more of the “how to” and to discuss a few practical ways to grow this character trait.

leadership coaching developing humility singapore life coach victor seet resilience ontological new field

Humility seems underrated in corporate leadership. Yet, it is arguably the single, most important determinant of how power and authority will be used by a leader. There have been several articles written on the importance of humility in leadership. This article is written as an extension of the existing discussion(s), and in particular, to explore how to cultivate humility. I approach this topic not as an expert; far from it. In fact, I have lost staff because of the lack of humility on my part.

Humility has been defined in several ways. For the purpose of this article, humility will be taken as “not thinking that we are better than we really are in terms of our importance and our ability; but having sound judgement." In the same vein, someone said “people with humility do not think less of themselves; they just think about themselves less.” I fully agree. 

Developing humility can be challenging because character formation works differently from the conventional knowledge-based approach to learning. In my previous occupation, my primary responsibility was to help individuals grow in character. The process was baffling. I discovered that one’s knowledge of a character trait does not necessarily translate into one’s practice of the same trait. Take my life for instance. Though I may cognitively know a lot about humility (due to my work), my personal failings remain because of a lack of self-awareness. Developing humility requires a great level of self-awareness, which is not easily acquired. 

Suppose a student requires two magic bullets to ace an exam – knowledge of the subject matter and time management skills. Most will agree that knowledge of the subject matter will DIRECTLY affect the grades while time management affects the end outcome INDIRECTLY. 

Knowledge of the subject matter will directly impact a student's ability to answer the exam questions and attain good results. Time management is also required for effectiveness. Unless we apportion time to study, time to rest, time to relax, we will not be effective. Too much studying and insufficient rest can be counter-productive. Without good time management, it is often difficult to ace an exam. Time management is a skill that indirectly impacts a student’s result.

I would like to suggest that character traits are best cultivated through INDIRECT means. Trying to be more humble in a direct way can only lead a person to be prideful. It is like making a statement “I’m so proud that I can become humble.” It simply does not work. Instead, allowing people to come to their own realizations of their pride may work better. This is self-awareness. Gaining self-awareness is an extremely important skill that a top leader must possess.

READ: WHY COMPLEMENTARY PARTNERSHIPS DO NOT ALWAYS WORK


How, then, does an indirect approach look like? 

One possibility is through acts of service. Through acts of service, one may discover their prideful areas. Are there tasks I deem too menial to act upon? Am I upset when I am not recognized for the things I have done? Why am I reacting negatively to feedback given to me? 

Another example of an indirect approach to cultivating humility is to practice listening. Intentionally listening to others and paraphrasing what they say is a way to realize if we are more interested in others or in ourselves. Leaders who are more interested to tell others what to do usually end up causing more hurt because of a lack of empathy. When the realization takes place, it often reveals how much focus we place on ourselves. Listening is one of the hardest things for leaders with big egos. I regret to say this is one of my most painful realizations.

In essence, humility is a realization of how proud we are. Engaging in good disciplines such as listening and intentionally serving others are powerful ways of gaining self-awareness. Other approaches to gaining greater self-awareness include journaling and giving thanks. Some may even engage a leadership coach to work through character flaws or business challenges together. I will not go into discussing the latter as there is numerous literature on it. I will, however, share a personal story.

One of my core beliefs about human relationships and interactions is that it takes two hands to clap. I do not believe marriages fail because of one party. Neither do I believe that relationships break down because of the failings of one party. The power of such a belief should ideally empower me to reflect, take ownership of my mistakes, and adjust to my actions and behavior. This belief should lead me to grow in my relationship with others. Unfortunately, a lack of humility meant that I ended up focusing on pointing out where the other party has failed. In short, I like to blame others rather than to search my heart. I increasingly realized how much pain I have caused my family, close friends, and my work team. My pride has caused me to reject feedback and suggestions. I even rationalized that I was less at fault and more humble since I was constantly adjusting my behavior. Sadly, behavioral change can sometimes be superficial. In thinking that I have grown in humility, I have ironically become more prideful instead. 

Concluding Thoughts: The truth hurts. However, if we believe that humility is thinking of ourselves less, it is extremely freeing to be able to focus on the beauty and joy of growing our character. 

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

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Speed-Based StrengthsFinder Theme Combination

Ever wondered why some people can make decision so quickly and why others seem to be “slower”? This article (part 2 of the StrengthsFinder Theme Combination Series) explores how some StrengthsFinder themes are broadly categorized by speed.

Speed Based StrengthsFinder Themes Singapore Gallup Coach Victor Seet

As a person with Activator as my top CliftonStrengths (formerly StrengthsFinder) theme, I love the idea of being fast. I have decided to share some of my thoughts on the CliftonStrengths themes using the idea of “speed”. As someone who enjoys illustration by contrast, I will discuss some commonly perceived StrengthsFinder themes based on the idea of “fast” and “slow”. This is a follow up article to the last one I wrote.

READ: TIME-BASED STRENGTHSFINDER THEME COMBINATION


CliftonStrengths “FAST” Themes:

Activator: Those with Activator in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as being impatient and impulsive in nature. Activators tend to be “FAST in taking action" because of their unique wiring. “Actions speak louder than words”; “I learn as I do”; “Take action now before the opportunity is lost!” These are common thoughts tied to Activators. We can describe them as people who move fast but they are often seen as those who do not think things through and prone to make unsound decisions.

Strategic: Those with Strategic in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are “FAST to provide alternatives”. People with Strategic intuitively see different paths to the same destination and love to explore the best option. We can describe them as those who can think quickly on their feet and talented in finding shortcuts. However, they can also be perceived as those who jump to conclusions rather quickly instead of taking time to hear what others have to say.  

Woo: Those with Woo in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are socially adventurous. They are “FAST in making connections with people” and they usually pride themselves as sociable, outgoing and friendly. People with Woo enjoy connecting wide rather than deep and their speed in connection sometimes cause others to label them as “social butterflies”. They can also be perceived as people who prefer to make social connections over completing work tasks. 

Adaptability: Those with Adaptability in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are easy going and flexible. They are “FAST in responding to sudden changes” and can be seen as highly spontaneous in nature. This unique ability empowers them to bounce back quickly and respond to dynamic situations. As opposed to many who prefer to be adequately prepared in nature, people with Adaptability can sometimes be perceived as those who are reactive rather than anticipatory. 

 
 

READ: UPDATED GUIDE: USING CLIFTONSTRENGTHS FOR WORK


CliftonStrengths “SLOW” Themes:

Context: Those with Context in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as people who enjoy reminiscing the past. Knowing the past helped those with Context to find emerging blueprints as well as tried and tested solutions. Before making a decision, those with Context need to know what has happened before, what contributed to the existing situation, why certain decisions were made previously etc. We can describe them as people who have a special ability to keep the connections between different generations by building on past successes. Because of the need to understand background and past information, people with Context are perceived to be “SLOW in decision making”. They can sometimes be long-winded and share unnecessary details when they chair meetings. They can also be perceived as those who drag out meetings because of the tendency to ask questions that require extensive sharing of background information and past data. 

Relator: Those with Relator in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are authentic, trustworthy, loyal and will go the extra mile for their close friends, regardless of inconvenience. They take time to forge deep connections, believing that people take time to open up their hearts and build trust.  We can describe Relators to be those who break work barriers and are able to cultivate genuine friendships. A work team filled with Relators can have the potential to build extremely tightly knitted groups with high trust and loyalty to one another. Relators can be perceived as “SLOW to warm up to new faces” and are cliquish and unfriendly. Relators can struggle in environments where the need to build fast connections is a work requirement. 

Deliberative: Those with Deliberative in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are careful, attentive to details and socially private. They take time to think deep in order to assess potential danger. They are very confident once they have their own conclusion after adequately assessing the risks involved. They thrive in work that require high governance and strong attention to details. However, they can often be misconstrued as “SLOW in decision making” especially when urgent and quick decisions need to be made. 

Harmony: Those with Harmony in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are collaborative and peace-making. In a team setting, people with Harmony dislike conflicts and will make efforts to hear each person out and to find a common ground to move forward. As a result, they can be “SLOW in decision making”, preferring to make sure people’s opinions are considered than to make a decision of their own. They take time to find consensus and get alignment in order to move forward. They thrive in work that require strong teamwork and are often the glue in holding together a high performance team. 

CliftonStrengths (StrengthsFinder) Theme Combinations:

When any two of the “fast” CliftonStrengths themes are within the dominant strengths of an individual, the interaction is likely to cause the “speed” to increase further. For example, a person with Activator and Adaptability can suddenly decide to purchase an item while shopping in a store and the purchase will be completed almost instantaneously (regardless of the price). It does not matter if there could be a better deal at another store. It is the desire to act now in order to own a particular item that makes the shopping fulfilling.

When any two of the “slow” themes are within the dominant strengths of an individual, the interaction is likely to cause the “speed” to decrease further. For example, a leader of a team who possesses both Relator and Harmony will prefer to speak to each team member on a 1-1 basis to find consensus on a particular matter. Making a quick decision will be extremely uncomfortable for such an individual as he or she will feel that the best decision can only be made after gathering feedback from each individual.

Using another example, a person who has both Deliberative and Relator as dominant strengths will take more time to open up and connect to others in new environments. The speed that this individual takes to build trust with new faces and to work well with them will likely be slower in comparison to others.

When an individual has both a "fast" CliftonStrengths theme and a “slow” theme in the dominant strengths, the end result will usually depend on the maturity of the individual as well as the context. For example, a young person who has both Activator and Deliberative as dominant strengths could be careless when there is a need to be careful and slow in decision making when there is a need to be quick in order to grab an opportunity. In maturity, this individual will have the unique ability to display the right strength at the right time.

Concluding Thoughts: As a Leadership Coach who enjoys helping leaders in the area of personal development, I acknowledged that people’s perceptions are derived from many factors and not limited to simply “CliftonStrengths themes”. The broad categorization of the CliftonStrengths themes is by no means an absolute and this article is written to share my own personal thoughts and to create greater awareness of the interesting dynamics.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

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Time-based CliftonStrengths (StrengthsFinder) Theme Combination - A Unique Singaporean

Ever wondered why some people are so forward looking and others seem to love history? This article (part 1 of the StrengthsFinder Theme Combination Series) explores how some StrengthsFinder themes are broadly categorized by time.

StrengthsFinder Singapore Context Adaptability Futuristic Victor Seet Interview

In my personal view, the CliftonStrengths (formerly Gallup StrengthsFinder) Profiling Assessment is one that epitomizes uniqueness. I can often find some interesting traits that are tied to the CliftonStrengths talent themes. This CliftonStrengths (StrengthsFinder) Theme Combination Series explore unique traits tied to some of the themes. This article explores the themes that are time-based.

While everyone has a unique combination of strengths in their top 5 CliftonStrengths themes, some combinations come across to me as intriguing and interesting. Singaporean Student, Yu Fung, had a pretty interesting combination of CliftonStrengths themes. This combination caught my eyes because his themes have a time-based characteristic tied to them. Yu Fung has Context, Adaptability and Futuristic in his top 5 CliftonStrengths results. A person with Context enjoys looking into the past to make sense of the future. A person with Adaptability prefer to be in the present and enjoys the "now". A person with Futuristic likes to dream about possibilities that can happen in the future. This was the first time I came across such a unique and interesting combination since I started Strengths-Based coaching in Singapore. To top it up, Yu Fung also had Connectedness in his top 5 CliftonStrengths results.

I had the privilege to interview Yu Fung to understand a little bit more about how he naturally think, feel and behave. The interview is detailed below.

1) Could you share with us the sequence of how you go about making decisions having all 3 talent themes (Context, Adaptability & Futuristic)? If you can, provide an example so that readers can understand.

YF: I tend to find myself making decisions by first thinking of what has already occurred in the past, using "Context" to filter the answers to my question out. Following that, I will think of ways to "repeat" those occurrences from the past in the coming future, using the "Futuristic" trait. After which, I then adjust my current situation and myself to get the desired result I want to see in the future, thus using "Adaptability", and all 3 themes to make decisions. An example of how I make decisions like this would be my goal of studying at Waseda University. Firstly, I did some research on what kind of graduates the University produced in the past. Through the research, I decided that it would be good if I can graduate from this same University in the future, as it had produced influential graduates in the past. After making this decision and having a goal in mind, I used this information to change my subject combination now in the Singapore Junior College that I'm studying at. I decide to change the subject combination to one that I feel will give me the best chance to enrol in that particular University in the future. This is how many of my decisions are made using these three different talent themes.

2) Is there a difference for the sequence when it comes to smaller decisions compared to bigger ones? 

YF: Regarding the sequence of talents utilised during choices, I mostly tend to lean towards solely my Adaptability theme when there are quick decisions to be made and I have only a few minutes to make these decisions. I use all the three talent themes of Context, Adaptability and Futuristic mainly when there are large and key decisions.

3) Which talent theme do you resonate with the most and why? 

YF: Personally I feel I resonate the most with the Context theme as I really enjoy digging up the past with all its mysteries. I feel the past has a lot of meaning and I enjoy reading about what others have done. I love studying my history subject in school!

4) You're the first person whom I have come across who has all 3 "time factored" talents. How do you feel about this combination? 

YF: Haha. I think that these 3 talents I have are quite special in a way to me. Using them is almost second nature to me. Now knowing that I am so unique is really surprising to me. I always thought such thinking is normal. I feel great about this talent theme combination because I really enjoy using these 3 talent themes. It is who I am.

5) How are these 3 talent themes shown when it comes to your studies or school life? 

YF: I feel that the Futuristic theme is the one theme I rarely use in school especially in Junior College. Maybe I just need more guidance on how to use this theme effectively. I feel that the Context theme is very much visible due to the plain fact that I take History as a subject. I really enjoy studying about the past. I use my Adaptability theme frequently in my studies as I tend to adjust my study schedules a lot. I enjoy studying in a very dynamic and spontaneous way. 

6) Have you taken any leadership role before? If yes, how do you think you use these 3 talents for your leadership role? 

YF: I was appointed the head of the Secondary One students in my previous Co-Curricular Activity (CCA) during my senior years in Secondary school. I had to use my Context theme to recreate programs or initiatives that I felt was personally impactful to me in the past, while adapting minor changes to make the planned programs more effective to the students I was leading. I think the fine tuning was the Adaptability theme at work. Of course, the programs are made because my Futuristic believes that the students can grow in the future as a direct or indirect result of the planned program. 

7) Do you have any interests/ hobbies/ favourite movies covering 1, 2 or all 3 of the talents? 

YF: I do not really have hobbies that cover the Futuristic talent theme, but I do have some for the other 2 themes of Context and Adaptability . I enjoy building scale model replicas of World War II battleships, and am currently still working on one. This is because I deeply enjoy the history of WW2. I also enjoy playing RTS (Real-Time Strategy) games, as they force me to think on my feet and make decisions as and when something happens, using my Adaptability theme. 

8) When you think and reflect on your own life, how do these 3 talent themes affect your thought process?

YF: Whenever I reflect on my life, I feel that I tend to follow the ranking of the strengths I have tellingly. I will always start by thinking of what have I done before, then move on to what outcome I desire to accomplish in the future. After that, I will decide on what to do in the present. This is my natural thought process.

YF: Thank you for this interview. I learn a lot about myself as I reflect.

Concluding Thoughts: Some people have very interesting combinations of talent themes in their top 5 StrengthsFinder results. These combinations provide very unique perspectives that can become a great source of strength and power to help a person succeed in what he does. 

If you know of someone who you feel has a very unique combination of talent themes, let me know! I'll love to conduct an interview with this person to find out more! Do watch out for part 2 of this StrengthsFinder Theme Combination Series. The next article will explore StrengthsFinder themes tied to the idea of speed.

READ: SPEED-BASED STRENGTHSFINDER THEME COMBINATION

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

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Mother's Day Article 2018: The Strength of Mothers

When we think about the idea of strengths, the imagery of a mother’s unconditional love and sacrifices for the family often comes to our mind. This article describes a journey of a wife who became a mother and written as a tribute to all mothers out there. Happy Mothers’ Day!

The Strength of Mothers by Leadership Coach Victor Seet.png

I often imagine how hard it must have been for my mum to bring me and my sister up when we were young. Now that I’m a parent, I find myself armed with a heightened awareness of just how different my imagination is from reality. Being a father to two children with a third on the way, I can now say that I appreciate my mum in a greater measure as I see up-close the challenges that my wife, Michelle, faces in the day-to-day routine of parenting.

As I think about the sacrifices that all mothers make, I am humbled by the kind of work Michelle does in her role as a mother. As I recall our journey from being a married couple with no children to becoming parents, I have seen how she has grown from a wife to becoming a wife and a mother. 

5 years into our marriage, we had our first child. We had our second 2 years later and now our third child is about to be born. The transition from being a wife to becoming a mother has been challenging to say the very least.

“As I think about the sacrifices that all mothers make, I am humbled by the kind of work Michelle does in her role as a mother.”

We had a discussion  about Michelle’s career and spoke at length about how she would manage working a full-time job with the challenging demands of being a mother to 2 young boys. In the end, we decided to try out several different options. Michelle took a year’s absence from full-time work and later filled a part-time role first before returning to teaching full-time. Trying out these different options brought about many challenges and disruptions that required much adjustments to made. I’m very appreciative of the sacrifices that Michelle has made for the family. I will never take for granted the fact that Michelle’s career progression and ambitions have been affected because of these sacrifices that she has made and I am very grateful.  

I know that the experience of carrying a baby for 40 weeks in the womb is, for Michelle, not a comfortable one. To repeat that process three times is something I can only deeply respect. As a guy, I will never experience pregnancy but I imagine it to be similar to doing an Army Training Evaluation Centre (ATEC) evaluation in National Service (for 40 continuous weeks). The mental, physical and emotional energy needed is probably the most comparable in my lousy imagination. How someone can repeat this process 3 times is beyond me. In Michelle’s words, the simple action of lying flat down your tummy after giving birth is akin to tasting heaven. I can identify with that simple joy. To us guys, a similar joy would be to take a shower after an intense week of ATEC outfield exercises. It is so easy to take the small things for granted but my  wife has taught me to cherish much. 

“As a guy, I will never experience pregnancy but I imagine it to be similar to doing an Army Training Evaluation Centre (ATEC) evaluation in NS (for 40 continuous weeks).”

When I see what Michelle does on a regular basis and the amount of energy she expends to carry out all the tasks, it makes army life suddenly looks somewhat manageable. Her daily routine starts at 6am with preparation for the boys to be ready for school and the adults to be ready to work. By 12 midnight, after a full day’s work in school and at home, the wife will collapse onto the bed. The tasks of doing the never-ending laundry, ironing, putting the clothes back into the wardrobe, preparing the children’s cereals and porridge, mopping the floor and doing the dishes may seem ordinary to some but not to me. The intensity of these tasks have made the transition from wife to mother physically challenging. Looking back, I think that our capable parents probably sheltered us from much of this hard work, making our adjustment to the daily riguor of such parenting routines tough and often discouraging. 

Apart from juggling the household chores to her daily work as a teacher, my wife, Michelle,  now juggles the additional daily routine of looking after the boys. This to me is execution power at its highest level. There is an insane amount of detail one needs to be concerned about – from remembering to stock up on groceries and regular household items, to remembering the kinds of medicine the children need to take and the dosage, to all the different childcare details etc. I’m so glad that someone like me who is not a naturally detail-oriented person has someone like Michelle to share this burden with.

Michelle will always claims that “mother’s instinct” is a fallacy and I can understand where she comes from. I observe a huge amount of discipline that Michelle undertakes to make sure things get done and responsibilities are taken care of. She works really hard. I’m so glad that I married a wife who has Responsibility, Achiever and Discipline as her strengths!

“If God’s desire is to make us holy rather than happy, I can truly say with certainty that parenting is a divine work.”

Reflecting on the work my wife puts in for our family has made me think hard about the idea of Godly work. If God’s desire is to make us holy rather than happy, I can truly say with certainty that parenting is a divine work. Becoming parents is a path that Michelle and I made together by choice. I see it as a similar path to the one Jesus took when he carried the cross to Calvary – a path filled with pain and suffering but one that signifies obedience. This path is not one taken out of convenience but of conviction. Walking this path has led Michelle to seek God more in her times of need, reflect on her own character flaws and allowed God to continue to mold and shape her. If there is one aspect that I want to specially pay tribute to, it will be my wife’s resolve to please God in the holy work of parenting. I think that is a strength Michelle has truly exhibited. I am glad to have experienced my wife’s walk with God first-hand. 

I now have a deeper sense of how motherhood is a high and divine calling, one that is holy work and certainly not lesser than other kinds of work. I pray that God's blessings and grace continue to be given to all the mothers out there. Happy Mother’s Day!
 

*This article was first written as a guest article for Church of Our Saviour Singapore, published under the title of "The Holy Work of Mothers". This version has been slightly edited and re-published. 

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What's in a Teacher?

Ever wondered what are the top 5 common strengths of teachers in Singapore? StrengthsFinder Gallup Certified Coach Victor Seet shares his research findings.

Singapore StrengthsFinder CliftonStrengths Article by Gallup Coach Victor Seet Whats in a teacher

I have always admired what teachers do. I married a teacher, and I have so many good friends who chose this vocation.

As a Gallup certified coach in Singapore, I also have the added privilege of working with many school leaders and teachers, conducting Strengths-based Leadership Workshops for teachers and partnering with them in conducting Strengths-based student development programs. 

Being a teacher is a high calling. To many Singaporeans, the profession entails imparting knowledge and developing the students’ potential.

But to me, it’s so much more than that.

The long hours, the intense marking of scripts, the pressure of managing a group of vastly different (and easily distracted) students every day, and the increasing administrative workloads make this vocation an extremely challenging one.

In fact, many teachers suffer burn-out because of the intense day-to-day demands. I’ve often heard first-hand the challenges faced by teachers, and I’ve grown to develop much respect for these teachers.

As we celebrate Teachers’ Day this week, I’m asking myself this question: “What’s in a teacher? What kind of strengths do teachers in Singapore have?

Driven by that question, I took some time to compile data on different teachers in Singapore. I’ve coached almost all of them or conducted Strengths-based Leadership Workshops for. 

In this analysis, I look into a sample size of 1,200 teachers spanning 30 different Singaporean government schools, including primary, secondary, and junior colleges.

What were my findings? 

Amongst all the teachers I’ve worked with, the Responsibility talent theme is the most common. Out of the sample size of 1,200, 39% of them had the Responsibility theme in their Top 5 profiles.

The second most common strength is the Learner theme, coming in at 33%.

From there, Relator, Connectedness, and Harmony are the next most common themes (in that order). These three StrengthsFinder themes are found amongst 26-27% of the teacher population. (The difference in percentages was so small as to be negligible, although a larger sample size might reveal a greater disparity.)

On the other end of the spectrum, the rarest strength amongst Singaporean teachers is the Competition StrengthsFinder theme. Only 1% of the teachers in the sample had this theme.

The second rarest strength is the Significance StrengthsFinder theme, coming in at 2%.

What does this data tell us about teachers in Singapore?

1. Singaporean teachers are dedicated and committed.

This is evident from the Responsibility theme. This finding comes as no surprise, given what I’ve observed on a regular basis.

The high sense of ownership drives many teachers to have a deep dedication to their work. Pushing hard (often to the point of working on weekends) is incredibly normal to many teachers. The dedication to impact students often means going the extra mile too.

Married to a teacher wife whose number 1 strength is Responsibility, I often observe how this deep sense of dedication plays out. I have seen many times how she went beyond her duty to help her students with other aspects of their lives (beyond the academic portion). I imagined that many teachers are doing the same. There are so many stories I have heard from friends recounting how different teachers have impacted their lives. With my Responsibility strength ranked at number 22, I'm amazed at how powerful the deep sense of psychological ownership can be.

I think we should all celebrate the fact that as a nation, Singapore is full of dedicated teachers! 

READ: USING STRENGTHSFINDER AS A TEACHER


2. Singaporean teachers embody lifelong learning.

When we talk about Singapore’s vision to cultivate a “Learning Nation,” these are people who truly walk the talk. This comes from the strong Learner theme within the demographic.

I am also mindful that the unique wiring of those with the Learner theme gives them the inclination to pursue this calling as a teacher. Many Learners enjoy the process of learning and they desire to impart their knowledge and skills to others as well.

I learnt a lot about Learners by observing my wife in action. Her motivation to make sure our kids pick up knowledge and skill sets from a very young age sets her apart from me (I'm quite low on the Learner theme). She spends quite a bit of time learning about how she can create better activities for the kids to learn more effectively, as well as creating platforms for the kids to pick up new knowledge and skills. This is in stark contrast to me – I do enjoy learning, but am often not very intentional about it. With the combination of Responsibility and Learner as her top 2 strengths, I’m thankful and assured that the teachers in our nation take extremely high ownership of their own learning and those of the kids.

I can safely conclude that the MOE mission of cultivating lifelong learners is a corporate mission that resonates deeply with our teachers. With Learner as one of their top themes, it’s more of an intrinsic desire than a job that needs to be done. Thank God that we have so many educators who have the Learner theme! 

3. Singaporean teachers build deep lasting relationships.

This is a result of having such a large group of teachers possess the Relator theme.

Relators are those who build deep and lasting relationships. In a world where we are experiencing increasing number of broken families, some of the deep friendships that the teachers have forged with their students will make a huge lasting impact. I believe many of the Singapore teachers will look back and realized the trust and belief they give to their students will empower them to choose the right path.

Relators also value authenticity. This finding tells me that in the development of students, teachers will inevitably challenge and teach students to embrace the full measure of their own unique identities rather than trying to make them be like someone else.

With the growing increase of a narrative telling young people to pursue a quick shot at stardom, this trait is especially important, in my opinion. We, as a nation, need teachers who can help young people combat the lure of trying to be like their idols. We need teachers who can model authenticity to young people. Relators have that gift.

4. Singaporean teachers see the bigger picture behind their individual work.

There is a greater purpose and meaning to this vocation. This comes from the Connectedness theme. Teachers are not merely raising the quality of students. They are building a nation. They are equipping the future generations of Singapore.

It’s said that it takes a village to raise a child. The teachers with Connectedness probably understand the depth of such a phrase. There is now more and more emphasis on collaborative work with different stakeholders to help strengthen the development of our youth. There are more parent dialogue sessions. There are more internship arrangements with companies and different industry partners.

I am very encouraged to find so many school leaders and teachers who are willing to partner with us to impact the lives of the students. Rather than simply seeing us as vendors providing a service, many teachers view us as partners who also contribute to the work of building up our future generations.

It is heartening to see so many teachers with this theme. We need teachers who are gifted in connecting the dots. Rather than seeing education as a pursuit of paper qualifications, this finding tells me that our teachers are driven to help young people understand the impact of education on the different areas of their lives! That is worth giving thanks for!

5. Singaporean teachers embrace the collaborative narrative.

This comes from the Harmony theme. People with Harmony enjoy collaborative work. Rather than tearing ideas down, they seek to find alignment and consensus within the different voices.

In a world dominated by "I," "me," and "mine," it is so important that our future generations have teachers who can emphasize the "we" and "us" and what it means to work closely with others.

It is said that the increase of technology usage and social media has a direct impact in lowering the level of social skills of our future generations. I am glad to find that so many of our teachers are hard wired to seek for consensus and collaboration. This tells me that it will be natural for many teachers to teach and model teamwork and community building for the students. That will be such an important aspect moving forward. Our teachers are armed with the strength to counter the individualistic culture through the Harmony theme.

Other than building a collaborative narrative, people with Harmony are also people who desire to bring peace. In a world where racism is still a norm in many nations, we need teachers who can help the young cultivate a sense of respect for people regardless of race, language or religion. The lack of racial harmony has wrecked many nations. I’m thankful that a large group of our Singapore teachers intrinsically value peace and collaboration.

Concluding thoughts: After highlighting the 5 most common strengths found among our teachers, I discovered something interesting about the other spectrum. While there is a sizeable number of Singaporeans with the Competition StrengthsFinder theme, only 1% of our teachers have this theme.

This tells me that the teachers in Singapore are not likely to be obsessed with benchmarking. While the current system puts a certain pressure on students to go all out in pursuing stellar academic results, our Singaporean teachers might not enjoy such a system. There has been a gradual shift in the focus by MOE to move away from giving too much emphasis to the academic successes of our students. I’m guessing many of our teachers are quietly smiling in their hearts.

 

What are your thoughts?

Do you resonate with the findings? I'd be happy to hear your thoughts!

Regardless, join me in thanking all the teachers in Singapore for their dedication and passion to invest in the young and helping them to be "Future-Ready!" 

 

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Worship In Our Workplace: 7 Practical Ways

Is your worship being limited to praying and singing hymns and songs in church? How does one worship God in the workplace? Victor shares seven practical ways that he has been working on.

Worship in our Workplaces

As a former full time church worker, I used to lead worship in my church as well as oversee the Youth Ministry Worship team from Church of Our Saviour, Singapore. Worship is a topic that I have always been very interested in. When I speak to different Christians on what worship is, I get a variety of responses. There are different perceptions on what worship is about.

My Senior Pastor, Daniel Wee, once spoke about what true worship is: an act of love, a burnt offering, something we give because we love God and we can anticipate His pleasure. That resonated with me.

As an entrepreneur and professional coach, I desire to take this idea of worship deep into the work I do. Often, I think about how I can listen to my clients without judgment. I think about how to hold space for them to share safely and openly. I think about how I can engage in difficult conversations with gentleness, courage and compassion. Whenever I run the CliftonStrengths (formerly StrengthsFinder) workshops for clients, I think about how to be a blessing to each participant. In short, I am constantly thinking about how I express my worship to God through my work. 

I am writing this article to share my thoughts and reflections on how I have taken this idea of worship into my my work as an executive and team coach through simple and practical ways.

The bible tells us to love God with all our heart, soul and mind. We are also called to love our neighbour as we love ourselves. One of the most straightforward ideas of worship lies in loving our neighbour - being that good Samaritan to the wounded man. We can anticipate that God will be glorified and delighted when we give our best to love our neighbours at work.

So, how can we worship God through loving our neighbour in our workplace?

1. Intentionally create space to relate

Because our God is a relational God, our worship must therefore be reflected in an active lifestyle of loving our neighbours. Many Christians are content to accept the idea of worship as mainly to give our best piece of “work” to God. This perspective must be challenged.

As Christians, we must be intentional in loving others. Especially in Singapore, where busyness is the norm, it is often challenging to create space to love. For me, loving means being intentional to listen to others. It is creating a capacity in our hearts to listen to others’ needs. It is carving out time for others. It is finding ways to reduce the end-to-end busyness so that we can have time to attend to others, to help when there is a need. Most Christians do not find it hard to help others when they have time to spare. It is when they are so packed with activities (this includes ministry activities) that they end up neglecting real needs.

Often, fulfilling experiences can come out of simple but deep conversations with a fellow colleague. My wife, Michelle, recently shared with me a delightful experience she had. It was her simply having a deep conversation on a bus ride home with her colleague. One of the most enjoyable things at work for me was to make time to connect with different coaches on a 1 on 1 basis. Coaches also need support and I intentionally choose to be a support to other coaches as well as therapists.

2. Show Grace when it is least expected

Grace is extravagant. Grace is the idea of the Father eagerly waiting for the prodigal son to return home and to give him the best when the son least expects it. Grace is that gift when a person least expects one.

Interestingly, I have noticed that people seem to remember the moments when someone at work goes the extra mile to help with a kind deed. That is love in action. That is extending grace; going beyond what is expected, beyond the “this is my job” mentality. Over the years, I've lost count of the times my colleagues showed me what practical grace is about. 

When we are upset and feel like doing something that resembles a tit for tat, pause and take a deep breath. Another way to show grace is to respond in the opposite spirit. Respond in love and kindness. Do something in love for that person who might not deserve it.

I'm thankful that I am often reminded to extend grace because of how others have treated me.

3. Pray for our co-workers

There is no better Kingdom-minded way of worshiping God in our workplace than by infusing prayer into every part of our work.

Praying for a client, a co-worker at the right moment when we sense that something is weighing on their hearts is a powerful way of obeying the Spirit’s prompting. One of the ways of being led by the Spirit is to be mindful of the opportunity to minister to others through prayer.

Needless to say, we need to first ask for permission to pray for the individual. The person might respond with a simple “yes and thank you”. Our response is to pray and believe the work of love is done in the heart of the person by the Holy Spirit. If the individual rejects us when we ask for permission to pray, (in my experience, that almost never happens), that gesture shown is already an act of love.

4. Encourage others with kind words

“Pleasant words are a honeycomb, Sweet to the soul and healing to the bones.” Proverbs 16:24

Many may consider that speaking kind words might seem more of a Western than an Asian concept. But, the Bible does encourage us to do more of that.

A practical action would be to catch someone doing something right and to specifically give encouraging words that highlight the right action. Rather than a generic “good job”, be specific and describe the action or attitude. For example, “I saw you restraining yourself when the easier way was to lash out. I thought that was a fantastic response!”

Learning to catch someone doing good is learning to be observant of Christ-like behavior.

5. Help those in trouble

“The LORD also will be a stronghold for the oppressed, A stronghold in times of trouble” Psalm 9:9

Bullying happens frequently at the workplace. How are we responding to bullying in the workplace?

While the answer might not often be straightforward, the one thing we can do is to show concern for those who feel marginalized. Be a listening ear; pray with this person and ask God to replace negative emotions with His compassion. We can also stand up for the injustice when the Holy Spirit prompts us.

6. Honor your leaders

Most of us might take issue with these 3 types of leaders we perceive:

Incompetent leaders

Uncaring leaders

Dishonest leaders

While our perceptions might not reflect the truth, they affect our attitudes and our responses.

Honoring the incompetent leader means employing a Christ-like attitude to serve them as followers. Find ways to build them up rather than tear them down. Think about what they are good at rather than what they are bad at. Play to our leaders’ strengths. Eventually, we reap what we sow when we become leaders ourselves. Followership is just as important as leadership. Our ability to follow reflects our heart attitude.

Honoring the uncaring leader means we respond in kindness and compassion. Rather than complaining about their lack of love and care, we initiate and show kindness to these leaders through small acts of love, encouraging words and prayer.

Honoring the dishonest leader does not mean agreeing with malpractice. Honoring means giving value to the person rather than the behavior. This means that we learn to see with the eyes of compassion and believe that God will be the merciful judge. We pray for wisdom to find ways to influence. We pray for courage to reject any dishonest dealings. We pray for restraint from bad mouthing our leader and try our best not to speak ill of a person whom Jesus passionately loves.

7. Practice forgiveness

Forgiveness is a matter of the heart. Many of us find it difficult to apologize and say sorry. It is often even harder to release forgiveness to those who have hurt us. True worship teaches us that the surrendering of our hearts is pleasing to God. Releasing forgiveness to a person is saying to God that we surrender to His sovereign plans and we believe in His amazing grace. Forgiveness is a powerful act of obedience to God.

We can worship God by practicing forgiveness and keeping short accounts. Forgiveness teaches us about the condition of our hearts and reveals our ability to render God as King.

In conclusion… 

These points have come about about from my own struggles in practising the concept of worship at work. I have learnt over the years is that true worship is really about being a living sacrifice. God does not expect us to be perfect. He sees our struggles and He receives our burnt offerings.

*All scripture quotations have been taken from the New American Standard Bible (NASB).

 

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