A Manager's Guide to Leverage The Strengths of the Team

This article is written to share some coaching practices that I have been helping team leaders and managers with, especially those who are intentionally building a strong team culture. The question that is commonly explored:

What are some practices that you can do as a manager to leverage the strengths of your team?

1. Collect strengths data of the individuals and the entire team

Get some data on each individual’s strengths. Put all the individuals’ results together and attempt to make sense of the team’s overall strengths. This process can be done by using different profiling tools. Some of the profiling tools that focuses on strengths include the CliftonStrengths assessment, the Strengths Profile and VIA Character Survey. Using a profiling tool to assess your team’s strengths give you a common language to assess each individual. This is probably the easiest way to get to know your team strengths.
On a separate note, if you are using CliftonStrengths, the four domains of team or leadership strengths are a powerful way of learning and seeing the collective strengths of the team. You can check out this article I have written:

Check out this article: 8 Things to know about CliftonStrengths Leadership Domains

2. Have a strengths conversation with each individual

During the chat, ask questions like “Where are you at your best at work? What kind of tasks do you love doing the most or find yourself looking forward to? Other than financial returns or recognition, what might motivate and drive you? Which activities do you find yourself volunteering for?
This kind of conversation with your staff is a fantastic way to connect with them. Most staff are tired of managers doing fault-finding. Having a manager who seeks to learn and understand their strengths is simply refreshing!

It’s also worth noting that when an individual shares about a desire to do a particular task, your assessment might be there is a competency gap. This becomes a great opportunity to have a conversation about skills development. This can often exists if the staff is younger and less experienced.

3. Share Your Strengths as a Manager

Your staff comes to you with their proposals and ideas. From this perspective, each individual is expected to engage in some kind of collaborative work with you. As a manager, you evaluate the plans, proposals and ideas using your strengths (“are you aware this is an automatic lens you put on?”).
For more effective team communication, it is useful to share your strengths intentionally with your team. Your staff will appreciate knowing how you will evaluate their proposals. With the knowledge of your strengths, they can prepare themselves for discussions with you. They will also appreciate how they can think about leveraging on your strengths to improve their ideas.

Check out this article: A Manager’s Guide: Using StrengthsFinder in Personal Development

4. GET INPUTS around Your Team Strengths

No manager has all the answers. So why not tap on others’ perspectives? As a manager, you can intentionally set up discussions around your team’s strengths. Invite individual team members to articulate how they see the strengths of the team and get their perspectives. Invite other business leads, HR business partners etc to share their views. The diversity of views presented on the collective strengths of your team can empower you to leverage the team’s strengths more comprehensively.

5. CELEBRATE Contributions

Mark Twain says “really great people make you feel that you, too, can become great”. As a manager, celebrating strengths and contributions are a hallmark of a great manager.
You can intentionally invite individuals to share with the team about “this is what I bring to the team or this is what I can contribute most effectively”. You can also invite the other team members to validate and affirm what has been shared to strengthen the team dynamics.

6. EXPLORE WITH THE TEAM ON HOW TO SUPPORT EACH OTHER

It is intuitive for managers to see how strengths are linked to performances. It is perhaps not so common to see how strengths can be used to create support for others.
Managers can enhance team safety and well-being by facilitating a conversation on how the team can support one another by tapping into each other’s strengths. This can be a discussion around the idea of “where I need help.” The request can be as simple as “I often need ideas. I often need reminders. I often need a listening ear etc”.
This discussion is essentially an exercise on vulnerability and trust. If carried out successfully, this exercise empowers the team to help each other more intentionally. A high performing team develops when team members are mutually supportive of one another. This is an essential team standard to establish when building a strengths-based team culture.

Caveat: Work and strengths come together. Managers need to be able to demonstrate strong clarity about what's the work that needs to be done. When there is great clarity about the work, managers can explore with ease how the team’s strengths can be tapped. Leveraging the team strengths is a combination of knowing the work and knowing the strengths with great details.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

13 Principles of Creative Leadership

I have been pondering a lot recently about creativity and innovation. How can we differentiate creative individuals who are good and those who are great?

Perhaps one way of examining is to look at a person's Creative Leadership.

How do I define Creative Leadership? There are many who are creative but not every creative person possesses leadership qualities. Many creative people often face challenges of having their imaginative ideas knocked down by others. It is never easy to have people buying in to a fresh and innovative idea which is more likely than not, unproven. Many creative people give up when they face setbacks. Those with Creative Leadership do not. Those with Creative Leadership influence with their ideas. They find different ways to get others to buy into their innovations. They are highly resilient. They have guiding principles and beliefs that help them overcome challenges and drive innovation. When no one believes in their innovative ways and ideas, those with Creative Leadership have these guiding principles and beliefs as anchors that motivate them to stay on the cutting edge.

Can Creative Leadership be learned? I believe it can be.

I was inspired by some simple but powerful creative leadership principles from a book by the influential Paul Arden. That book got me to think about how people can grow their Creative Leadership by intentionally engaging different strengths in a connected fashion. In CliftonStrengths or StrengthsFinder lingo, the interaction between different strengths is called Theme Dynamics.

Inspired by the book, I connected 13 Creative Leadership principles I have learnt (over the years and through the book) to different CliftonStrengths Theme Dynamics, using the Ideation theme as an anchor. There is also an application question for each of the principles (I'm an Activator). While it is true that each of the 34 CliftonStrengths themes can be used to contribute in the area of creativity, I have chosen the Ideation theme as the anchor for an obvious reason - many people who are known to be creative and innovative have the CliftonStrengths Ideation theme in their top 5 or dominant CliftonStrengths themes. They are full of imagination.

How can those with Ideation grow in their Creative Leadership? 

Principle 1: My vision is the greatest creative asset I have. 

Ideation and Futuristic: As an Inventor and Creator, my vision is the greatest asset I have. I can dream about that one idea that can break new grounds. I can dream about the product or service I can create that will change the world. I can dream about the positive culture that I can create. The people who succeeded believe in a world that can be co-created. They believe in a world of possibilities when others do not dare to dream. 

Application: What ideas can I act on now and what new ideas do I need to move towards my vision?

Principle 2: Aim for the unachievable!

Ideation and Achiever: As a creative individual, I need to aim beyond what I am capable of. I need to develop a complete disregard for where others say my abilities end. I need to develop great ideas and ways to do the things I feel I might be incapable of. It is no longer good enough to create better products or better processes. I need to be the disruptor of industries. Nothing is impossible. 

Application: What is one achievement I deeply desire and how can I disrupt myself to achieve what might seem impossible?

Principle 3: My innovations are cutting edge.

Ideation and Self-Assurance: The fact is that the cleverest people in school are not necessarily those who achieve success in life. I can be confident of my creative abilities and the innovation I bring to any team. I am confident in taking risks. The creativity I possess can break through many boundaries and barriers. Entrepreneur or intrapreneur, I can be the Creative Pioneering Leader whose innovations will be cutting edge.

Application: What is one area that I can pioneer or a new ground I can break into using my innovative ideas? 

Principle 4. Seek feedback (and embrace criticisms).

Ideation and Input: As a creative person seeking for excellence, I need to be open to feedback and criticism and having people tell me what's the problem. When I accept criticism, I am more likely to get improvements on my ideas. I am still in a position to reject the criticism if I think it's wrong. Creative Leaders exercise humility.

Application: Who can I get feedback from to grow and refine my ideas?

Principle 5: Take extreme ownership

Ideation and Responsibility:  I must imagine I’m a Navy Seal. I'm fighting at the front line. There is no time to play the blame game. Whenever a problem arises, I must accept full responsibility even if I'm only partially involved. By doing this, I'm always in a position to do something to resolve any issues and I can make a positive difference. Creative Leaders must have extreme ownership.

Application: What issues do I need to start owning so that I can drive solutions and implement ideas?

Principle 6: Give away everything I know!

Ideation & Command: Many remarkable leaders are generous givers. On the contrary, there are leaders who hoard ideas and are fearful of their ideas being stolen. I cannot be a hoarder. The problem with hoarding is that I end up living off my reserves and soon I'll become stale. I must learn to give away my ideas! It takes courage to do that but eventually more will come back to me. Giving away forces me to look, to be aware, to replenish. Clarity comes from an uncluttered mind. Eventually, I will train myself to be sharper than those who simply take ideas from others. 

Application: Who can I share my ideas with so that my innovations can reach more people?

Principle 7: Act on the opportunity you have now!

Ideation and Activator: I must make use of the opportunity I have now to contribute my creativity. The opportunity is right here. I don't need to look for the best one. I can make full use of the opportunities I have now and make the best I can towards contributing creatively. The results might not always be great but at least I will get the satisfaction of trying out my ideas. Over time, I will gain the experience of knowing what kind of opportunities I can grab and what kind of ideas I can easily implement to have quick wins. That will help me mature as a Creative Leader. Gaining a quick momentum is a critical way to pull apart from competition. 

Application: What is one area of opportunity that I can see which allows me to use my creative ideas? Who can I offer my creativity to?  

Principle 8: Don't take "NO" for an answer!

Ideation and Strategic: I need to keep pushing through for a YES. I need to find alternatives. I need to find a path that will bring a YES! I need to have a resilient mindset and keep exploring new grounds to advance forward. When people say it can't be done, I need to do it. If I don't do it, it doesn't exist. I will be known to be the kind of Creative Leader who creates a path towards success.

Application: What areas do I need to exercise my out-of-the-box thinking and strategies towards to get the results I want?

Principle 9: Failures can give birth to great ideas!

Ideation and Learner: I can learn a lot from my failures and I need to get used to not getting it right. To hone my creative skills is to pick myself up and to learn from every experience. I must intentionally learn from others as well. I can brainstorm better ideas because I grew smarter and wiser. Creative Leaders bounce back up to produce even greater innovations. I will be the Creative Leader who broke through because I never gave up learning.

Application: What is an area of learning that can propel me to be better at brainstorming ideas and create innovative solutions?  

Principle 10: Don’t just give a speech. Put on a show!

Forget double shot. Strengths Mug makes your coffee strong!

Ideation and Communication: I must accentuate the positive. I can dramatize what is right. Wow a crowd and bring in the positive emotions. Exaggerate an action. Ideas are often captured by the fresh emotions presented in captivating ways and often through stories! I will be the Creative Marketing Leader who can sell ice to eskimos. 

Application: What is one idea I can talk about and what stories can I tell to catch people’s attention and make it stick?

Principle 11: Work with the Best (even if they are weirdos)

Ideation and Maximizer: I need to work with the best creative people. Sometimes they might be difficult to work with but most of these people have excellent qualities that I can learn from. And the fact is, it's probably better than working with Mr Average Nice Guy. Iron sharpens iron.

Application: Who is one creative person I can reach out to have a brainstorming session?

Principle 12: Be a Legend!

Ideation and Significance: Most of us want to work for great companies and great teams. Start thinking and behaving like a winner. I need to stop expecting my managers to lead the way. They are too busy trying to run the company. I need to decide that I'm going to make the company great or at least make a difference. Many companies and great teams are usually built on one or two persons. I must be that person or one of them.

Application: How can I create a legacy in my company through my innovations? Where are the areas within the company that I can offer my creative energy to?

Principle 13: 'ASTONISH ME!’

Ideation and Individualization: Make people feel special! It is about the end user. It is about the individual. Products that are highly customized to fit the uniqueness of the human race catch the consumers by surprise. 

Application: How can my ideas be so highly customized that they will have the WOW factor? 

Concluding Thoughts: When we leverage our different strengths and engage them in a connected way intentionally, we produce a greater performance. Creative leaders do that regularly and produce consistent outstanding innovations. When they face setbacks, they overcome their challenges by intentionally engaging their different strengths. 

"How can you intentionally engage your strengths to drive innovations today?" 

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

Musings About Ontological Coaching

When I was introduced to the ontological approach for intra-personal and interpersonal work, I found it very fascinating. I decided to deep-dive into this area. I am writing to share what I have learned and the impact I have experienced. I’m writing as a learner rather than an expert in this field.

You might be thinking: So what is Ontological Coaching?

It is a coaching approach rooted in “Ontology, the study of being.” This approach focuses on exploring how people function and make decisions, how people learn and adapt, and how people show up in different areas of their lives.

At the heart of the ontological approach lies two key ideas:

(1) The Concerned Observer
An individual (known in the field of ontological coaching as “the Observer”) sees, perceives and relates to the world in a very unique way that differs from others. A key word to summarize the uniqueness of each individual is “concern”. Each individual is a “Concerned Observer” and interprets and relates to the world based on his concerns. The interpretations will then lead the individual to a range of possibilities of action to achieve his desired results (relationships, work, finances, health, religion, etc).

(2) An Integrated Way of Being - Language, Emotions and Body
The Observer can be understood by examining three domains in an integrated manner – LANGUAGE, MOOD OR EMOTIONS, and BODY. The ontological approach not only addresses the importance of all three areas, it emphasizes the integration of all three domains to achieve sustainable or deep change. A person’s “Way of Being” is this dynamic interplay between the three domains that actively shapes perception and behaviour.
An ontological coach works with clients to examine their language (inner and expressed thoughts, stories, mindsets, beliefs), recurring emotions and moods, and their body (dispositions, breathing, fitness, health, flexibility). Given that many individuals have their “Way of Being” in a fragmented form, the very act of integrating the three domains often generate new results that can be transformational.

Here is an example of transitioning from an old “Way of Being” towards a New “Way”:
As an individual, I listened primarily to what people said and the words they used (language). I rarely pay any attention to my body and emotions (as well as those of others) when I communicate. In short, this is my fragmented “Way of Being” and I was not conscious of it.
As a parent to three kids, when I realized “language” was the last domain to develop in young children, I saw a gap in how I was communicating effectively with them. My fragmented “Way of Being” shows up in my default communication with my kids.
I started to explore how I could communicate with my kids using body, emotions, and language in a more integrated way. I started to give hugs and massages, scratch their backs, and hold their hands more intentionally. I committed to playing with them and being fully present. As I engage my kids in a more integrated manner, I notice my relationship with them has grown tremendously. I also noticed that this shift towards a new “Way of Being” has created a deep shift within my inner life. My kids have been responding to me more affectionately ever since this shift.

How is ontological coaching different from other approaches?

Here are some differences from my limited knowledge:

(1) First the WHO, then the WHAT
There are coaching approaches helping people develop new strategies, new skills, or new forms of communication. The ontological coaching approach is particularly interested in what’s happening in people’s perceptions and attitudes and how that affects the way people use their new skills and strategies. Borrowing the phrase from Stephen Covey, the ontological approach focuses on the Who before diving into the What.

For example, when a boss shares a new strategy with the team at a particular team meeting, different team members interpret the strategy very differently because of their unique concerns. These concerns affect our perceptions and attitudes (how we see things). And how we see things determine how we eventually act.

The ontological approach suggests that when we don’t address deep-seated perceptions and attitudes (WHO), we will miss out on massive opportunities to help people grow in their effectiveness (WHAT).For example, when a boss shares a new strategy with the team at a particular team meeting, different team members interpret the strategy very differently because of their unique concerns. These concerns affect our perceptions and attitudes (how we see things). And how we see things determine how we eventually act.

(2) First the WHO, then the WHY

In his book Start with Why, Simon Sinek taught us to ask why to seek out the purpose and meaning of what we do. However, having breakthroughs will require us to think differently. Have you had any of these thoughts before?

- Why do I struggle to trust this person?

- Why do I no longer feel excited about hitting my targets?

- Why do I lack confidence despite achieving consistently good results?

- Why did I put back the weight I worked so hard to lose?

- Why do I often feel that I am not being heard?

When we ask "Why" without working on the “Who”, we often do not see breakthrough results.

We assume we can generate breakthrough results using the same operating system. However, we keep seeing the same things and forming the same stories inside our heads. We make decisions “more or less” the same way.

When the operating system remains the same, any upgrading will eventually hit a limit. Even if there are breakthrough results, they do not sustain over some time.

Borrowing the words from James Clear (author of Atomic Habits):
“You do not rise to the level of your goals. You fall to the level of your systems.”

Ontological coaching addresses the “who” by helping clients examine their existing system. This system is the dynamic interplay between the three domains. Ontological coaching explicitly focus on the “Way of being” to help clients upgrade to a stronger operating system.

(3) Not a Psychological Approach to Coaching
Unlike other approaches to coaching, ontological coaching does not have a psychological basis. An ontological approach to coaching is grounded in philosophy and the biology of cognition. Compared to other coaching traditions such as the cognitive-behavioural approach, ontological coaching is not based on the concept of mind but explicitly on the concept of Way of Being.

Many approaches are rooted in Descartes's concept of being human - 'I think, therefore I am'.

From an ontological perspective, human cognition is more than thinking. To consider humans only as thinking beings runs the risk of over-focusing on the domain of language and not explicitly attending to the equally important domains of emotions and body to facilitate change. Ontological coaching's methodology is unique in the explicit integration of language, emotions and body.

Article for Leaders and Managers

What’s the relevance of Ontological Coaching for organizations?

Ontological Coaching can be relevant to organizations and individuals in several ways:

(1) Ontological Coaching is a personal change methodology.
In the 1-1 coaching work, the coachees receive support in examining emotional habits and patterns, patterns that show up in the body as well as thought patterns. In exploring deeper concerns through uncovering these patterns, the potential breakthroughs experienced by individuals often bring deep and sustainable change. When individuals are transformed, team and organizational cultures will also be transformed. Apart from managers and employees, ontological coaching is powerful for anyone who might be involved in work that supports others (leaders, managers, parents, mentors, teachers, social workers, pastors, religious workers, etc).

(2) Ontological Coaching helps leaders do their Self-Work
Adding to the first point, ontological coaching is especially powerful for leaders in the organization. Though there are many offerings of leadership skills, lessons, tips, and strategies in the world, the distinctive belief is that leaders can only truly DO leadership from their way of BEING. If the leaders aren’t aware of what’s happening within them and do their self-work, the quality of their leadership and their influencing capacity will be compromised. The effectiveness of their leadership decisions and communication becomes limited and that has a great impact on the business results of an organization.

(3) The Ontological Approach is part of an Organizational Development (OD) Process
The ontological approach provides a lens that explores how organizations function. While it is often said that people are the most valuable resource and organizations run through people, the ontological approach suggests that it’s the interaction and conversations between people that make an organization tick. The ontological approach provides a very solid methodology and process to examine how leaders and employees are relating and interacting with others. The process empowers individuals to self-monitor and self-adjust the quality of their conversations. 

On top of empowering individuals, the ontological process empowers teams in examining the kind of conversations that are taking place or missing (conversations of trust, decision-making, accountability, moods, etc). Ineffective conversations continually cause a waste of time, effort, and energy and stifle creativity and innovation. The ontological approach provides leaders and employees with a detailed set of tools to pay attention to the way they are engaging in conversations.

Conclusion: A Personal Story - how the ontological approach has helped me:

I discovered that when I change my behavior without getting a sense of the kind of person I am (WHO), then under stress, I’ll revert to behaviors that I am conditioned in. This was my blind spot. I have been addressing the WHAT without addressing the WHO.

One of the discoveries I made while learning the ontological approach: for years, I lived with a subconscious belief that I am a bad listener. To improve my listening, I got myself equipped with deep listening skills, went for active listening courses, read Stephen Covey’s book, and learned many great principles. Unfortunately, I found change hard to be sustained.

Under stress at work or home, I will revert to my usual behavior of dominating a conversation and seeking to convince others through my speech. I was unaware of my emotional habits and body patterns (how I show up to others). For those who understand the CliftonStrengths language, I have Communication, Command, Self-Assurance as my dominant themes. I have often been perceived as one who is domineering, high “D” or Alpha.

Through the ontological approach, I discovered a significant difference between “being a listener” and “listening as an action”. I explored new ways of being as a “listener”. I started learning to listen through my body and emotions. I also uncovered the body and emotional patterns that are deeply intertwined with my old behaviors.

As I learn to embrace an integrated approach to listening, I started building new emotional habits and new body dispositions, The integrated approach to being a listener was transformational. I now feel happy listening to others (I honestly could not imagine my old self saying this). I am now comfortable with silence. I saw improvement in my relationships, especially with my wife and children. As I experienced a sustained change within me, this transformation also ignited a new passion. I’m proud to say, I am now a certified ontological coach.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

Using CliftonStrengths for Relationships - Family Conversations

It has been known that one of the key benefits of using the Gallup CliftonStrengths tool is that of enhancing relationships. Backed by 50 years of research, CliftonStrengths (formerly StrengthsFinder) provides a science to why people intuitively behave in a certain way - it is discovered that the motivation behind human behaviour can be greatly attributed to a person's unique talents. The CliftonStrengths tool measures the presence of talents in each individual and empowers people to understand themselves and grow in self-awareness. 

As a coach, I intentionally employ the CliftonStrengths tool for organizations, schools as well as for families and individuals. Using a guided approach, I facilitate strengths-based conversations to co-create rich and fruitful dialogues, which are often missed out in the hurriedness of work and life. After going through a session of Strengths-Based coaching, the Lo family from Singapore kindly agreed to do an interview and share their individual experiences of the family coaching session.

A short introduction of the Lo Family: James, father of the household, is a Singaporean businessman while Ai Ling, mother, is a homemaker who has recently completed a post-graduate course in Counselling. The eldest sibling, Samantha, works as a manager while the middle child in the family, Chrystella (known affectionately by all of them as La), works as a counsellor. Youngest of the siblings, Jonathan, is looking to complete his degree in business, studying in Singapore. The Lo family hopes that through this short interview, more families in Singapore as well as across the globe will be encouraged to understand each member's unique talents and experience a breakthrough in their relationships.

1) HOW DID THE SESSION HELP YOU TO KNOW YOUR FAMILY BETTER? 

James: I now learnt why Ai Ling is so insistent to do things or house work her ways. It’s attributed to her lenses and it’s helpful to understand her top 5. I also never knew that Jonathan has such a strong connection with his Harmony and Relator theme. I now know that his ability to form solid, mutually rewarding relationships is very important to him. I also learnt more about my 2 daughters: Sam is a very private person and that comes from her Deliberative theme. La will stop engaging during family discussions whenever she completed her own analysis of the issue at hand. That comes from her Analytical theme.

AL: I now understand why there are times that Jon and La "switched off" during family conversations. For Jon who has Harmony, I did not know previously that he does not really enjoy listening to lengthy debates and discussions and prefer discussing what we can do as a family together. For La, her Analytical enjoys analyzing different points of views and she is good at that. When there isn't any data to analyze, she switched off during the conversations. I also now understand why my husband with his Restorative theme often prescribes solutions that I don't feel I needed. Understanding that allows me to now be more patient.

La: For me, the session was helpful to provide a platform where family members could reflect on and share their views on how they respond & behave with the family, and why. The session also provided a platform for us to give feedback to each other and discuss ways to support each other better in our interactions. Example for me was when we discussed why my brother would at times zone out during family discussions, and how we can involve him more productively.

Sam: The session helped me to reframe my family's idiosyncrasies as needs behind their talent themes. For example: Mom's impatience as a need for something to be done, and be done quickly. That is her Activator’s need. For La, her Analytical theme requires her to be mentally engaged. If she’s not, she tends to switch off during family discussions.

Jon:  The session helped me to put into words the behaviours of my family members and to understand their personalities better. For example I didn't know why sometimes La seems uninterested. I used to think maybe she was just in a bad mood but now I know it’s because of her Analytical theme. 

READ: Using CliftonStrengths for Relationships - Strengthening Marriages

2) WHAT WAS SOMETHING THAT STOOD OUT FOR YOU DURING THE SESSION?

James: I find it extremely helpful to do this exercise and to understand each other viewpoints. The session which was facilitated by an experienced coach, definitely help to open each other up and create the openness and ability to talk freely.

AL: Our talents need to be moderated to bring out the strengths of the other person so that it is beneficial to all in the family otherwise love becomes loath.

Sam: Talking about how we experience our talents and how those talents sometimes may drive other family members crazy. The conversation made me realized the efforts that each member of my family has made to put aside their preferences to show love to the family. I realized that when I look back at the individuals we were years ago, we have come some way in trying to "tame" our parts of our talents that annoy each other. Also, another thing that stood out was that everyone was trying to understand each other. There was the connecting of the dots - we were piecing together what we have observed of one another, with the new StrengthsFinder language we now have learned to describe each other.

La: What stood out to me was the insights between specific family member interactions, and certain patterns that I have observed in our family. Light was shed on the reason for some of these observations.

Jon: What stood out to me through the conversation was how my family, especially my parents, actually observes a lot about each other. I didn't know that they as well as myself actually notice so much.

3) WHAT WAS ONE PRACTICAL APPLICATION YOU TOOK AWAY FROM THE SESSION?

James: For me, I will now refrain from providing solutions to any challenges my family members may have. I now realized that was from my Restorative theme. I will instead do my best to direct them and let them discover their own solutions instead of me quickly providing solutions to their challenges.

AL: I feel that I will not insist that things be done my way and get annoyed when certain things did not happen. Instead I will clarify my needs as well as ask my family members for their rationale behind what they do or don't do.

Sam: I now have gained practical ways to engage La and Jon in our family conversations when they seem to switch off. Also, I’ve learnt that to use the CliftonStrengths language of another person's talents can be powerful in order to better communicate with them.

La: I think I can be more communicative to help my family with other types of talents. Eg. My sister's Responsibility theme and my mother's Activator. I need to communicate that I will do the tasks they have asked me to do and as much as possible to give a timeline. In that way, they will not feel I'm irresponsible or slow.

Jon: For me, I have learnt the importance of the need to understand how my family functions in order to show and appreciate their love in a greater measure. 

Ending Thoughts: Every family unit, whether in Singapore or beyond, desires to grow in intimacy and love for one another. Using the CliftonStrengths tool, having Strengths-Based conversations allow family units to go deeper into understanding each person's unique perspectives and further build on the foundation of mutual respect. It is proven that just by having that deeper understanding of each other's perspectives alone can empower an individual to become more patient with family members. We believe that all families should consider using this tool to enhance and develop rich conversations.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

First published in 2016.
Updated in 2021.

Using CliftonStrengths (StrengthsFinder) to Resolve Conflicts

Conflicts are commonplace. While they are never fun, these conflicts can strengthen relationships when properly managed. In this regard, many Singaporeans have asked me how the CliftonStrengths (formerly StrengthsFinder) tool can be used in conflict resolution. It is my view that while the CliftonStrengths tool might not be able to resolve all the challenges faced in conflict management, it does provide a few good handles. This article was written to share how I have integrated my personal leadership experience with the tool. 

How do I use CliftonStrengths (StrengthsFinder) to resolve conflicts? 

1. Recognize that because of our talent themes, we all have different lenses through which we see the world.

Many clashes are caused by differences in perspectives. If we add that to our natural tendency to impose our lenses on others as we interact with the world, we see the two primary reasons why conflicts are commonplace. 

CliftonStrengths provides the science behind conflicts by building on the above two reasons. Using this tool, Gallup has shown through research that the probability of two individuals having the same top five strengths in the same order is 1 in 33 million.

This statistic provides the science and demonstrates empirically a fact that no other tool has been able to illustrate: we all see things differently. Conflicts therefore occur when we impose our perspectives (which come from our strengths) on others. The unfortunate thing is that most people impose their strengths on others while remaining unaware that they are doing so.

While it may seem obvious that everyone is different and has different perspectives, the negative emotions generated in a conflict often hinder this understanding. Our emotions are therefore not the best go-to place if we are to resolve conflicts. We need a tool that enables us to dig into our rational mind to counter the negative emotions.

CliftonStrengths as a tool fulfils this purpose. By understanding the science behind conflicts, many begin to understand that most conflicts happen not because of office politics nor personal attacks. These conflicts are simply a result of views imposed onto one another (often without awareness). 

Understanding this science therefore empowers us in two areas: it allows us to have an increased capacity to be patient and open-minded with others, which becomes a source of strength to resolve conflicts. It also empowers us to move forward in finding solutions instead of playing the blame game. 

2. Ask good questions to decipher why you were upset.

This point is a continuation of the first point. When we are clear on what triggers us, we are able to better manage our emotions. We are also able to strengthen communication by sharing these trigger points with others. To build this self-awareness, we can use the StrengthsFinder tool to better understand ourselves. 

Some examples: 

If I have the Communication theme, a question to ask myself might be, "What were the specific words spoken that triggered the negative emotions?" 

If I have the Analytical theme, a question to ask might be, "What exactly was illogical or hard to accept?" 

If I have the Empathy theme, a question to ask might be, "What made me perceived that the person did something unkind or did something that did not take into consideration others’ feelings?" 

If I have the Discipline theme, a question to ask might be, "what happened that threw me off-guard and caused me to feel upset?"

3. Seek to reconcile and forgive rather than simply forget.

Many people choose to sweep things under the carpet, believing that the conflicts will eventually be forgotten. I personally would not recommend this approach of conflict avoidance. The fundamental belief of such an approach is that time will heal all wounds. However, I have seen how the seed of distrust will keep on growing unless there is an ability to destroy this seed (through proper conflict resolution). 

I believe in taking ownership of the conflict. This requires both humility and courage. It is always easier to blame others, but taking ownership means seeking a way to move the relationship forward. I am a firm believer that relationships can be strengthened from resolving conflicts. 

I often advocate the idea that “the individual is more important than the issue.” It takes great humility to consider and value others more than seeking our own rights. The reason that parental love is so powerful is that parents are able to lay down their rights and do what is best for their children, even if it means moving out of their comfort zone. I believe the same idea can be applied towards relationships at work and at home. 

READ: DEVELOPING HUMILITY

4. Understand what strengths might have caused the conflict to happen. 

When we understand our own strengths, this understanding helps us to grow in maturity. When we understand the strengths of others, this understanding helps us to grow in patience with them and strengthen the relational capacity. 

A simple way to discover what strengths are clashing during a conflict is to debrief and ask each other this question after things have cooled down: "Which strengths (in the StrengthsFinder language) do you think caused us to clash?" How?

There was an incident I had a heated argument with Jason, my ex-business partner. Angry words were exchanged, and I found out later that I made a statement during our argument that caused him to be emotionally charged. The statement I made was, "What you did does not build trust." As Jason is a Relator, trust is extremely fundamental to him, so those words I used were cutting. Through our debrief, I learnt about this importance. We agreed that moving forward, "trust" as a word shall be used only for affirmation and to build one another up, rather than in the heat of the moment. 

Such debriefs can help us to avoid future conflicts on this topic. Further, the respect and trust we have for one another can be deepened as a result of these debriefs.

Concluding Thoughts: The CliftonStrengths (StrengthsFinder) tool provides the science behind many of the conflicts that happen and it has become a valuable resource to many. It is worthwhile to note that the effectiveness of a tool is largely dependent on how a person uses it. The tool is only powerful in conflict resolution when an individual truly values the relationship and genuinely seeks for a resolution.   

A Manager’s Guide: Using CliftonStrengths (StrengthsFinder) in Personal Development

In 2016, Gallup scientists found that managers account for at least 70% of the variance in employee engagement across business units. This simply means that managers have a lot of influence on an employee’s performance and engagement level. Gallup also reports that strengths-based interventions can result in a 9-15% increase in employee engagement.

In short: empowering managers to focus on their strengths and the strengths of their teams is key in increasing employee engagement.

As a Gallup-Certified CliftonStrengths Coach and manager myself, this is my mandate. I need to:

(1) know and understand my own dominant CliftonStrengths themes,
(2) have ownership of them, and
(3) intentionally aim my strengths towards my goals as a manager.

My leadership belief is to lead by example, and I strongly believe that all influence flows first out of our own personal growth and transformation. I know I’ve made an impact when the team members around me are influenced by the way I choose to lead. This article was written to share about part of the personal journey I have taken to grow myself as a Strengths-Based Manager.

How can a manager use CliftonStrengths (formerly StrengthsFinder) to develop himself?

Step One: Understand Your Dominant Themes as a Manager

I started digging into all the resources I could get my hands on to learn more about my dominant CliftonStrengths themes. I did what the Gallup Strengths Action Report advised me to do: I took a pen and underlined everything that resonated with me in the reports. I watched all the different videos I could find to get a greater understanding of my talent themes. I also scoured the Internet for articles that I felt would aid me in my understanding.

But I have to admit: that whole process was somewhat tedious and challenging for me. Resources were scarce back then. This experience led me to create a bank of resources for managers like myself, who desire to learn and understand more. My hope is that these resources will accelerate the learning process for others.

@@The first step to understanding our talents themes is to reflect on our behaviors, habits and past experiences.@@

For example: 

Activator: I realized my Activator gives me the desire to always be on the move and to do things fast. Because of this need for speed and sense of urgency, I am easily upset when my family takes their own sweet time to get ready whenever we’re going for a family outing. I also realized that I enjoy going on drives with my two sons. One of my favorite ways to spend some quality time with them is to take them on bus and train rides, even if there’s no particular destination we have in mind.

Communication: I realized that I am a lot more productive when I can air out my thought processes and share them with others. The process of sharing my ideas sharpens my thoughts. I have often improved on many of my ideas in the midst of sharing them with others (without them giving any input). I now understand how verbal processing works in reality!

Maximizer: I realized that I really struggle a lot when I’m tasked to create something from scratch. That’s because of my Maximizer theme. In contrast, I’m extremely efficient when I’m given a template or something to work with: I can turn the existing materials into a brilliant piece of work. 

Strategic: I realized that I inherently enjoy options. I intuitively look for other alternatives and I often refrain from making any decisions when I do not have any alternatives to make comparisons. I enjoy browsing many different websites to compare prices while doing online shopping. I’ll also walk around an entire shopping mall looking for good eateries and comparing options when I’m deciding on where to have a meal. 

@@To connect our CliftonStrengths themes to our past experiences is to bring the knowledge from our heads into our hearts.@@  As I reflect on my own life more and more, I begin the journey of claiming and owning my dominant themes in greater measure.

Action Step: Can you connect your CliftonStrengths talent themes to your past experiences, patterns of thought, or habits? Try doing this for each of your top 5 talent themes.

Step Two: Own Your Dominant CliftonStrengths Themes As a Manager

Taking complete ownership of your CliftonStrengths themes is by no means an easy feat. Ownership comes when we start to accept and view our CliftonStrengths lenses in a positive way. @@Ownership drives us to action.@@  If we dislike our CliftonStrengths themes or are skeptical about them, we won’t be able to aim them toward specific goals we have our work and personal lives. 

I’d like to recommend one step that I have personally found helpful in building greater ownership of my strengths: @@Link your CliftonStrengths themes to an identity that you could assume at work.@@

For example, as a person with Activator as my number one CliftonStrengths theme, I see myself as a “Catalyst”. As I read the description of the Activator theme, this idea stands out for me and I know I enjoy working on great ideas by kicking-off projects.

For example, one of the projects I started at work was the Strengths workshops for Couples. The idea came out of a brainstorming session. In my mind, the workshop would be short so as to cater to busy couples in Singapore. Since I had personally experienced a powerful transformation in my own marriage in employing the CliftonStrengths tool, I thought this idea was brilliant. So after the brainstorming session, I immediately set a date for the workshop to happen, booked a venue, and within a month, the first Strengths couple workshop was birthed. It went very well and we have been running these workshops regularly ever since.

Being a Catalyst is an identity that I took ownership of, not just in my professional life but also in my personal life. In church, I saw the benefits of joining a men’s group for mentorship and accountability. Immediately, I rang up a couple of close male friends and we joined the men’s retreat and got connected to other men in church. That allowed us a place to share our career journeys and individual struggles. The support we received was helpful and immediately felt. 

This identity of a Catalyst helps me to own my CliftonStrengths Activator theme in a greater measure.

I have also observed how my other colleagues took on different identities that helped them to own certain kinds of work tasks, which in turn helped the team become more productive. When I was leading the team in Strengths School, we have a Creative Designer (Ideation), Researcher (Input), Fashion Consultant (Individualization), Data Analyst (Analytical), Welfare IC (Developer), and so on. 

Action Step: Based on your CliftonStrengths themes, what identity can you assume and build greater ownership of in your work role as a Manager?   

Step Three: Aim Your Dominant CliftonStrengths Themes as a Manager

Aiming our CliftonStrengths themes consists of two aspects. The first is understanding the negative impact that our strengths can have on our team members at work. The other is about intentionally connecting our dominant themes with specific, actionable goals tied to broader work outcomes. 

Aspect 1: Understanding Our Impact on Others as Managers
As I reflected on the way I’ve led my team in the past, I had a realization: We see the world through our CliftonStrengths lenses. As a manager, I’ve learned that:

• I must be aware of the areas I tend to impose my thoughts and decisions on my team. For example, I have a tendency to drive the team to act quickly because I believe that business opportunities are lost when one fails to move quickly. This is linked to my Activator lens. Knowing this at the back of my head empowers me to be patient with others in the team who prefer to think through risks and challenges (such as the Deliberative or Intellection themes). This knowledge pushes me to look for common ground rather than imposing my beliefs on them.
  
  

• I must be aware of what my natural behaviors are, particularly in times of stress. For example, as someone with Activator, Communication and Command, I know I am prone to immediately responding with raw and emotionally-charged words, usually without thinking. This is especially so when I perceive some kind of aggression coming from another person. Being aware of this tendency empowers me to do two things: firstly, I now have a greater ability to catch myself exhibiting this behavior, especially when I notice the body language and response of my colleagues. This allows me to effectively reduce the damage done as a manager by quickly pulling back this destructive behavior. Secondly, I am now able to explain my tendencies to my team and colleagues and empower them to help me. They know that they can call for a time-out when they sense that the discussion has reached an agitated state. They can also find different ways to calm me down and find out why I feel agitated.
  
  

• I must be aware of my leadership style and how that relates to my strengths. For example, I am a high risk-taker and I have the propensity to take on projects that bring the team into unchartered territory. Understandably, that often causes a lot of stress on the team. This tendency comes from my Self-Assurance theme. Knowing this helps me to make more effort in explaining the background and reasons on embarking on specific projects as well as hearing the feedback from the team.

Aspect 2: Connecting Our Strengths towards Goals
Aiming our strengths is about intentionally connecting our CliftonStrengths themes with specific, actionable goals tied to work outcomes. Employing the use of SMART goals in aiming our strengths is highly recommended. Careful consideration has to be given when setting these goals. Personal discipline also has to be exercised to stay focused on working out these actionable goals. This is where accountability partners can be of great help. We need reminders and help to stay on track.

Some personal examples of goals I’ve set in the past:

Activator: As a Business development person, my goal was to connect with 50 new organizations within a year and convert 20% of them into clients

Communication: As a Strengths Coach and advocate, share with and influence 2000 people in Singapore and Asia to do the CliftonStrengths profiling assessment within a year

Strategic: As a business owner, get recurring business from 80% of our existing clients within a year

Self-Assurance: As a CliftonStrengths Coach, facilitate one CliftonStrengths workshop in a language other than English, and do it proficiently within a year (I measured this by making sure I scored at least 4 out of 5 in my overall trainer evaluation)

Command: As a leader, do a check-in with each staff on a monthly basis and make sure each person gets clear of “what’s expected of them at work” so that they can deliver the results.

READ ARTICLE: (UPDATED) GUIDE: USING CLIFTONSTRENGTHS AT WORK

A word of caution here: Ever since I started to aim my strengths towards my work goals, I have faced certain resistance. Some of these challenges were external. For example, a sudden surge in urgent matters demanding my attention. Other times, the challenges were internal. The resistance comes from a sense of fear and doubt in my personal ability (which can be completely irrational in nature). Sometimes, the fear can push me towards shifting the goalpost. Working on our strengths is not as easy as some might imagine to be but it will be rewarding!

Concluding Thoughts: When I made a decision to focus on being Strengths-based, I intentionally share with my team about how I use my CliftonStrengths themes at work. I share about the things that make me tick as a manager and how that relates to my talent themes. I share about my decision-making processes and how my different talent themes inform my decisions. I share my personal reflections on what I feel about my strengths and how I can develop myself. I conduct debriefs to get feedback on how my talent themes value-add to the different projects. I try to get 360-degree feedback to understand which of my strengths hinder me in being a successful manager. I believe firmly that our daily actions, conversations, and lifestyle must show others that we are Strengths-Based Managers.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

Speed-Based StrengthsFinder Theme Combination

As a person with Activator as my top CliftonStrengths (formerly StrengthsFinder) theme, I love the idea of being fast. I have decided to share some of my thoughts on the CliftonStrengths themes using the idea of “speed”. As someone who enjoys illustration by contrast, I will discuss some commonly perceived StrengthsFinder themes based on the idea of “fast” and “slow”. This is a follow up article to the last one I wrote.

READ: TIME-BASED STRENGTHSFINDER THEME COMBINATION

CliftonStrengths “FAST” Themes:

Activator: Those with Activator in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as being impatient and impulsive in nature. Activators tend to be “FAST in taking action" because of their unique wiring. “Actions speak louder than words”; “I learn as I do”; “Take action now before the opportunity is lost!” These are common thoughts tied to Activators. We can describe them as people who move fast but they are often seen as those who do not think things through and prone to make unsound decisions.

Strategic: Those with Strategic in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are “FAST to provide alternatives”. People with Strategic intuitively see different paths to the same destination and love to explore the best option. We can describe them as those who can think quickly on their feet and talented in finding shortcuts. However, they can also be perceived as those who jump to conclusions rather quickly instead of taking time to hear what others have to say.  

Woo: Those with Woo in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are socially adventurous. They are “FAST in making connections with people” and they usually pride themselves as sociable, outgoing and friendly. People with Woo enjoy connecting wide rather than deep and their speed in connection sometimes cause others to label them as “social butterflies”. They can also be perceived as people who prefer to make social connections over completing work tasks. 

Adaptability: Those with Adaptability in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are easy going and flexible. They are “FAST in responding to sudden changes” and can be seen as highly spontaneous in nature. This unique ability empowers them to bounce back quickly and respond to dynamic situations. As opposed to many who prefer to be adequately prepared in nature, people with Adaptability can sometimes be perceived as those who are reactive rather than anticipatory. 

READ: UPDATED GUIDE: USING CLIFTONSTRENGTHS FOR WORK

CliftonStrengths “SLOW” Themes:

Context: Those with Context in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as people who enjoy reminiscing the past. Knowing the past helped those with Context to find emerging blueprints as well as tried and tested solutions. Before making a decision, those with Context need to know what has happened before, what contributed to the existing situation, why certain decisions were made previously etc. We can describe them as people who have a special ability to keep the connections between different generations by building on past successes. Because of the need to understand background and past information, people with Context are perceived to be “SLOW in decision making”. They can sometimes be long-winded and share unnecessary details when they chair meetings. They can also be perceived as those who drag out meetings because of the tendency to ask questions that require extensive sharing of background information and past data. 

Relator: Those with Relator in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are authentic, trustworthy, loyal and will go the extra mile for their close friends, regardless of inconvenience. They take time to forge deep connections, believing that people take time to open up their hearts and build trust.  We can describe Relators to be those who break work barriers and are able to cultivate genuine friendships. A work team filled with Relators can have the potential to build extremely tightly knitted groups with high trust and loyalty to one another. Relators can be perceived as “SLOW to warm up to new faces” and are cliquish and unfriendly. Relators can struggle in environments where the need to build fast connections is a work requirement. 

Deliberative: Those with Deliberative in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are careful, attentive to details and socially private. They take time to think deep in order to assess potential danger. They are very confident once they have their own conclusion after adequately assessing the risks involved. They thrive in work that require high governance and strong attention to details. However, they can often be misconstrued as “SLOW in decision making” especially when urgent and quick decisions need to be made. 

Harmony: Those with Harmony in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are collaborative and peace-making. In a team setting, people with Harmony dislike conflicts and will make efforts to hear each person out and to find a common ground to move forward. As a result, they can be “SLOW in decision making”, preferring to make sure people’s opinions are considered than to make a decision of their own. They take time to find consensus and get alignment in order to move forward. They thrive in work that require strong teamwork and are often the glue in holding together a high performance team. 

CliftonStrengths (StrengthsFinder) Theme Combinations:

When any two of the “fast” CliftonStrengths themes are within the dominant strengths of an individual, the interaction is likely to cause the “speed” to increase further. For example, a person with Activator and Adaptability can suddenly decide to purchase an item while shopping in a store and the purchase will be completed almost instantaneously (regardless of the price). It does not matter if there could be a better deal at another store. It is the desire to act now in order to own a particular item that makes the shopping fulfilling.

When any two of the “slow” themes are within the dominant strengths of an individual, the interaction is likely to cause the “speed” to decrease further. For example, a leader of a team who possesses both Relator and Harmony will prefer to speak to each team member on a 1-1 basis to find consensus on a particular matter. Making a quick decision will be extremely uncomfortable for such an individual as he or she will feel that the best decision can only be made after gathering feedback from each individual.

Using another example, a person who has both Deliberative and Relator as dominant strengths will take more time to open up and connect to others in new environments. The speed that this individual takes to build trust with new faces and to work well with them will likely be slower in comparison to others.

When an individual has both a "fast" CliftonStrengths theme and a “slow” theme in the dominant strengths, the end result will usually depend on the maturity of the individual as well as the context. For example, a young person who has both Activator and Deliberative as dominant strengths could be careless when there is a need to be careful and slow in decision making when there is a need to be quick in order to grab an opportunity. In maturity, this individual will have the unique ability to display the right strength at the right time.

Concluding Thoughts: As a Leadership Coach who enjoys helping leaders in the area of personal development, I acknowledged that people’s perceptions are derived from many factors and not limited to simply “CliftonStrengths themes”. The broad categorization of the CliftonStrengths themes is by no means an absolute and this article is written to share my own personal thoughts and to create greater awareness of the interesting dynamics.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

Time-based CliftonStrengths (StrengthsFinder) Theme Combination - A Unique Singaporean

In my personal view, the CliftonStrengths (formerly Gallup StrengthsFinder) Profiling Assessment is one that epitomizes uniqueness. I can often find some interesting traits that are tied to the CliftonStrengths talent themes. This CliftonStrengths (StrengthsFinder) Theme Combination Series explore unique traits tied to some of the themes. This article explores the themes that are time-based.

While everyone has a unique combination of strengths in their top 5 CliftonStrengths themes, some combinations come across to me as intriguing and interesting. Singaporean Student, Yu Fung, had a pretty interesting combination of CliftonStrengths themes. This combination caught my eyes because his themes have a time-based characteristic tied to them. Yu Fung has Context, Adaptability and Futuristic in his top 5 CliftonStrengths results. A person with Context enjoys looking into the past to make sense of the future. A person with Adaptability prefer to be in the present and enjoys the "now". A person with Futuristic likes to dream about possibilities that can happen in the future. This was the first time I came across such a unique and interesting combination since I started Strengths-Based coaching in Singapore. To top it up, Yu Fung also had Connectedness in his top 5 CliftonStrengths results.

I had the privilege to interview Yu Fung to understand a little bit more about how he naturally think, feel and behave. The interview is detailed below.

1) Could you share with us the sequence of how you go about making decisions having all 3 talent themes (Context, Adaptability & Futuristic)? If you can, provide an example so that readers can understand.

YF: I tend to find myself making decisions by first thinking of what has already occurred in the past, using "Context" to filter the answers to my question out. Following that, I will think of ways to "repeat" those occurrences from the past in the coming future, using the "Futuristic" trait. After which, I then adjust my current situation and myself to get the desired result I want to see in the future, thus using "Adaptability", and all 3 themes to make decisions. An example of how I make decisions like this would be my goal of studying at Waseda University. Firstly, I did some research on what kind of graduates the University produced in the past. Through the research, I decided that it would be good if I can graduate from this same University in the future, as it had produced influential graduates in the past. After making this decision and having a goal in mind, I used this information to change my subject combination now in the Singapore Junior College that I'm studying at. I decide to change the subject combination to one that I feel will give me the best chance to enrol in that particular University in the future. This is how many of my decisions are made using these three different talent themes.

2) Is there a difference for the sequence when it comes to smaller decisions compared to bigger ones? 

YF: Regarding the sequence of talents utilised during choices, I mostly tend to lean towards solely my Adaptability theme when there are quick decisions to be made and I have only a few minutes to make these decisions. I use all the three talent themes of Context, Adaptability and Futuristic mainly when there are large and key decisions.

3) Which talent theme do you resonate with the most and why? 

YF: Personally I feel I resonate the most with the Context theme as I really enjoy digging up the past with all its mysteries. I feel the past has a lot of meaning and I enjoy reading about what others have done. I love studying my history subject in school!

4) You're the first person whom I have come across who has all 3 "time factored" talents. How do you feel about this combination? 

YF: Haha. I think that these 3 talents I have are quite special in a way to me. Using them is almost second nature to me. Now knowing that I am so unique is really surprising to me. I always thought such thinking is normal. I feel great about this talent theme combination because I really enjoy using these 3 talent themes. It is who I am.

5) How are these 3 talent themes shown when it comes to your studies or school life? 

YF: I feel that the Futuristic theme is the one theme I rarely use in school especially in Junior College. Maybe I just need more guidance on how to use this theme effectively. I feel that the Context theme is very much visible due to the plain fact that I take History as a subject. I really enjoy studying about the past. I use my Adaptability theme frequently in my studies as I tend to adjust my study schedules a lot. I enjoy studying in a very dynamic and spontaneous way. 

6) Have you taken any leadership role before? If yes, how do you think you use these 3 talents for your leadership role? 

YF: I was appointed the head of the Secondary One students in my previous Co-Curricular Activity (CCA) during my senior years in Secondary school. I had to use my Context theme to recreate programs or initiatives that I felt was personally impactful to me in the past, while adapting minor changes to make the planned programs more effective to the students I was leading. I think the fine tuning was the Adaptability theme at work. Of course, the programs are made because my Futuristic believes that the students can grow in the future as a direct or indirect result of the planned program. 

7) Do you have any interests/ hobbies/ favourite movies covering 1, 2 or all 3 of the talents? 

YF: I do not really have hobbies that cover the Futuristic talent theme, but I do have some for the other 2 themes of Context and Adaptability . I enjoy building scale model replicas of World War II battleships, and am currently still working on one. This is because I deeply enjoy the history of WW2. I also enjoy playing RTS (Real-Time Strategy) games, as they force me to think on my feet and make decisions as and when something happens, using my Adaptability theme. 

8) When you think and reflect on your own life, how do these 3 talent themes affect your thought process?

YF: Whenever I reflect on my life, I feel that I tend to follow the ranking of the strengths I have tellingly. I will always start by thinking of what have I done before, then move on to what outcome I desire to accomplish in the future. After that, I will decide on what to do in the present. This is my natural thought process.

YF: Thank you for this interview. I learn a lot about myself as I reflect.

Concluding Thoughts: Some people have very interesting combinations of talent themes in their top 5 StrengthsFinder results. These combinations provide very unique perspectives that can become a great source of strength and power to help a person succeed in what he does. 

If you know of someone who you feel has a very unique combination of talent themes, let me know! I'll love to conduct an interview with this person to find out more! Do watch out for part 2 of this StrengthsFinder Theme Combination Series. The next article will explore StrengthsFinder themes tied to the idea of speed.

READ: SPEED-BASED STRENGTHSFINDER THEME COMBINATION

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

What's in a Teacher?

I have always admired what teachers do. I married a teacher, and I have so many good friends who chose this vocation.

As a Gallup certified coach in Singapore, I also have the added privilege of working with many school leaders and teachers, conducting Strengths-based Leadership Workshops for teachers and partnering with them in conducting Strengths-based student development programs. 

Being a teacher is a high calling. To many Singaporeans, the profession entails imparting knowledge and developing the students’ potential.

But to me, it’s so much more than that.

The long hours, the intense marking of scripts, the pressure of managing a group of vastly different (and easily distracted) students every day, and the increasing administrative workloads make this vocation an extremely challenging one.

In fact, many teachers suffer burn-out because of the intense day-to-day demands. I’ve often heard first-hand the challenges faced by teachers, and I’ve grown to develop much respect for these teachers.

As we celebrate Teachers’ Day this week, I’m asking myself this question: “What’s in a teacher? What kind of strengths do teachers in Singapore have?”

Driven by that question, I took some time to compile data on different teachers in Singapore. I’ve coached almost all of them or conducted Strengths-based Leadership Workshops for. 

In this analysis, I look into a sample size of 1,200 teachers spanning 30 different Singaporean government schools, including primary, secondary, and junior colleges.

What were my findings? 

Amongst all the teachers I’ve worked with, the Responsibility talent theme is the most common. Out of the sample size of 1,200, 39% of them had the Responsibility theme in their Top 5 profiles.

The second most common strength is the Learner theme, coming in at 33%.

From there, Relator, Connectedness, and Harmony are the next most common themes (in that order). These three StrengthsFinder themes are found amongst 26-27% of the teacher population. (The difference in percentages was so small as to be negligible, although a larger sample size might reveal a greater disparity.)

On the other end of the spectrum, the rarest strength amongst Singaporean teachers is the Competition StrengthsFinder theme. Only 1% of the teachers in the sample had this theme.

The second rarest strength is the Significance StrengthsFinder theme, coming in at 2%.

What does this data tell us about teachers in Singapore?

1. Singaporean teachers are dedicated and committed.

This is evident from the Responsibility theme. This finding comes as no surprise, given what I’ve observed on a regular basis.

The high sense of ownership drives many teachers to have a deep dedication to their work. Pushing hard (often to the point of working on weekends) is incredibly normal to many teachers. The dedication to impact students often means going the extra mile too.

Married to a teacher wife whose number 1 strength is Responsibility, I often observe how this deep sense of dedication plays out. I have seen many times how she went beyond her duty to help her students with other aspects of their lives (beyond the academic portion). I imagined that many teachers are doing the same. There are so many stories I have heard from friends recounting how different teachers have impacted their lives. With my Responsibility strength ranked at number 22, I'm amazed at how powerful the deep sense of psychological ownership can be.

I think we should all celebrate the fact that as a nation, Singapore is full of dedicated teachers! 

READ: USING STRENGTHSFINDER AS A TEACHER

2. Singaporean teachers embody lifelong learning.

When we talk about Singapore’s vision to cultivate a “Learning Nation,” these are people who truly walk the talk. This comes from the strong Learner theme within the demographic.

I am also mindful that the unique wiring of those with the Learner theme gives them the inclination to pursue this calling as a teacher. Many Learners enjoy the process of learning and they desire to impart their knowledge and skills to others as well.

I learnt a lot about Learners by observing my wife in action. Her motivation to make sure our kids pick up knowledge and skill sets from a very young age sets her apart from me (I'm quite low on the Learner theme). She spends quite a bit of time learning about how she can create better activities for the kids to learn more effectively, as well as creating platforms for the kids to pick up new knowledge and skills. This is in stark contrast to me – I do enjoy learning, but am often not very intentional about it. With the combination of Responsibility and Learner as her top 2 strengths, I’m thankful and assured that the teachers in our nation take extremely high ownership of their own learning and those of the kids.

I can safely conclude that the MOE mission of cultivating lifelong learners is a corporate mission that resonates deeply with our teachers. With Learner as one of their top themes, it’s more of an intrinsic desire than a job that needs to be done. Thank God that we have so many educators who have the Learner theme! 

3. Singaporean teachers build deep lasting relationships.

This is a result of having such a large group of teachers possess the Relator theme.

Relators are those who build deep and lasting relationships. In a world where we are experiencing increasing number of broken families, some of the deep friendships that the teachers have forged with their students will make a huge lasting impact. I believe many of the Singapore teachers will look back and realized the trust and belief they give to their students will empower them to choose the right path.

Relators also value authenticity. This finding tells me that in the development of students, teachers will inevitably challenge and teach students to embrace the full measure of their own unique identities rather than trying to make them be like someone else.

With the growing increase of a narrative telling young people to pursue a quick shot at stardom, this trait is especially important, in my opinion. We, as a nation, need teachers who can help young people combat the lure of trying to be like their idols. We need teachers who can model authenticity to young people. Relators have that gift.

4. Singaporean teachers see the bigger picture behind their individual work.

There is a greater purpose and meaning to this vocation. This comes from the Connectedness theme. Teachers are not merely raising the quality of students. They are building a nation. They are equipping the future generations of Singapore.

It’s said that it takes a village to raise a child. The teachers with Connectedness probably understand the depth of such a phrase. There is now more and more emphasis on collaborative work with different stakeholders to help strengthen the development of our youth. There are more parent dialogue sessions. There are more internship arrangements with companies and different industry partners.

I am very encouraged to find so many school leaders and teachers who are willing to partner with us to impact the lives of the students. Rather than simply seeing us as vendors providing a service, many teachers view us as partners who also contribute to the work of building up our future generations.

It is heartening to see so many teachers with this theme. We need teachers who are gifted in connecting the dots. Rather than seeing education as a pursuit of paper qualifications, this finding tells me that our teachers are driven to help young people understand the impact of education on the different areas of their lives! That is worth giving thanks for!

5. Singaporean teachers embrace the collaborative narrative.

This comes from the Harmony theme. People with Harmony enjoy collaborative work. Rather than tearing ideas down, they seek to find alignment and consensus within the different voices.

In a world dominated by "I," "me," and "mine," it is so important that our future generations have teachers who can emphasize the "we" and "us" and what it means to work closely with others.

It is said that the increase of technology usage and social media has a direct impact in lowering the level of social skills of our future generations. I am glad to find that so many of our teachers are hard wired to seek for consensus and collaboration. This tells me that it will be natural for many teachers to teach and model teamwork and community building for the students. That will be such an important aspect moving forward. Our teachers are armed with the strength to counter the individualistic culture through the Harmony theme.

Other than building a collaborative narrative, people with Harmony are also people who desire to bring peace. In a world where racism is still a norm in many nations, we need teachers who can help the young cultivate a sense of respect for people regardless of race, language or religion. The lack of racial harmony has wrecked many nations. I’m thankful that a large group of our Singapore teachers intrinsically value peace and collaboration.

Concluding thoughts: After highlighting the 5 most common strengths found among our teachers, I discovered something interesting about the other spectrum. While there is a sizeable number of Singaporeans with the Competition StrengthsFinder theme, only 1% of our teachers have this theme.

This tells me that the teachers in Singapore are not likely to be obsessed with benchmarking. While the current system puts a certain pressure on students to go all out in pursuing stellar academic results, our Singaporean teachers might not enjoy such a system. There has been a gradual shift in the focus by MOE to move away from giving too much emphasis to the academic successes of our students. I’m guessing many of our teachers are quietly smiling in their hearts.

What are your thoughts?

Do you resonate with the findings? I'd be happy to hear your thoughts!

Regardless, join me in thanking all the teachers in Singapore for their dedication and passion to invest in the young and helping them to be "Future-Ready!"