StrengthsFinder, Work Application Victor Seet StrengthsFinder, Work Application Victor Seet

Using CliftonStrengths (StrengthsFinder) for Work - Interview with a Counsellor

Are you a Counsellor, Social Worker or someone in the Social Work industry? Singapore StrengthsFinder Certified Coach, Victor Seet, interviews Chrystella Lo, a counsellor in Singapore, who shares how she uses her StrengthsFinder themes for her work. Read and get some tips on how you too can apply your talent themes at work. 

StrengthsFinder for Work - interveiw with a counsellor in Singapore (by Victor Seet)

One of my key areas of work as a coach is in helping people discover how to apply their strengths, both in their professional and personal lives. This article is a continuation of the series on "Using StrengthsFinder for Work". It is an interview done with a Professional Counsellor in Singapore, whom I have the privilege to coach in a 1 on 1 setting. We had some very fruitful conversations regarding her CliftonStrengths (formerly known as StrengthsFinder) results and I had the opportunity to hear her different experiences. 

Chrystella Lo is a trained professional in a girl's home in Singapore. She desires to see young people being transformed and believes in giving hope to those who struggles to believe in themselves. In her free time, Chrystella actively mentors a group of young people and serves as a volunteer in a local church. She enjoys traveling to different countries to learn about different cultures. She also leads overseas expedition trips as part of her desire to reach out to the less fortunate. She has travelled to many countries that include China, East Timor, Malaysia and some countries in the Middle East. Chrystella's top 5 CliftonStrengths themes are HarmonyAnalyticalRelatorDeveloper and Connectedness.

Below is an interview with Chrystella Lo:

1) As a counsellor, how do you feel when you first saw your top 5? 

C: Although I didn't fully understand the strengths descriptions initially, intuitively the words made sense and resonated with me. Seeing that I had 4 of my strengths in the relationship building domain affirmed my desire to work with people. 

2) Out of these top 5 talents, which do you love and which do you feel drive people crazy? Why? 

C: I think my Analytical talent theme drives people crazy because I like to ask questions to discover the root causes instead of simply listening and empathizing. Friends have told me that I tend to frown when they share something with me, and that's not because I'm judging them. I realized I have this expression when I'm thinking and analyzing what others are sharing with me. At the same time, I love my Analytical talent theme as well, because it helps me to be objective and to see both sides of the coin. I like it that this Analytical strength is balanced by my four other Relationship Building Strengths. 

3) How do you feel you use your talents as a Counsellor?  Share some examples.

C: My top StrengthsFinder theme is Harmony, and that's important in the area of goal setting in counseling work. Both my client and I need to have a mutual goal and that this strength helps me to find that common ground when we set goals together. Sometimes, I do feel stuck if there are clear differences in goals. I also use my Analytical talent theme to search for root causes and recurring patterns in order to conceptualize cases. This empowers me to choose the best intervention. As a counsellor, my 'analysis' is continuously developing and there is much more to learn. My Relator gives me the fuel to want to know people very deeply. I do feel refreshed after the deep sharing that occurs during counselling sessions. 

4) How do you think Strengthsfinder can help other counsellors or even your clients?

C: I think that the StrengthsFinder tool helps us to know ourselves better in a very functional and practical way. It helps us to realize why we are more naturally talented in certain tasks and why we naturally struggle in others. I do find that this tool is more than just a personality test. It helps us to understand how we can become more effective and successful in what we do. 

As we instinctively use our talents and strengths in any situation, I think it will be helpful for other counsellors to gain understanding on how they can use their talents and strengths more effectively in the counseling process. The StrengthsFinder tool can also help clients to grow in their self-esteem by discovering what they are naturally good at. To bring it further, when used effectively, the StrengthsFinder tool can help clients gain mastery over certain challenging tasks.  

5) How has this unique combination of your top 5 talents help you achieve something you were proud of? Share with us a peak experience.

C: There was a particularly successful case that I was privileged to manage. One key factor of the success is that all the different organizations (Ministry of Social and Family Development Singapore, Institute of Mental Health, the client's school, volunteers, and parents) I worked with were aligned in the goals and outcome and were all on the same page. I believe it was the successful collaboration that contributed to the success of this case. I felt that my Harmony and Connectedness were used and were greatly delighted. I was also able to develop a personal and genuine friendship with some of these work counterparts and that engaged my Relator. My Analytical theme was used throughout the process of working with this client, as we constantly had to conceptualize the case and adjust interventions based on it's development. My Developer theme was naturally peaked in the whole process of seeing my client grow.

6) What did you discover about yourself after taking the StrengthsFinder assessment that you did not previously know?

C: I realized I had a good job-fit and I enjoyed being a counsellor because all my strengths could be regularly engaged. 

7) You went through the StrengthsFinder workshop that I conducted. How has that session helped you?

C: I found that the face-to-face discussions in the StrengthsFinder workshop helped me to understand my talent themes much more than just reading a description of the theme on my StrengthsFinder report. The sharing and the fun learning in the workshop allowed me to pick up the intricate details attached to each talent theme. Both the StrengthsFinder workshop as well as your personal coaching have helped me to understand my top 5 strengths that were unique to me and to my situation. You have helped me gain very valuable insights on how I can better apply my strengths in my specific work situation. 

In addition, I think a big part of the StrengthsFinder workshop, besides the understanding, is helping us to accept and own our strengths. I know of many people who felt dissatisfied with their top 5 strengths upon receiving the results. The workshops were able to change these peoples' perspectives by facilitating them towards owning their top 5. Personally I do covet other strengths, especially the strengths in the Influencing domain. However, through discussing with you, I think I have gained acceptance of my strengths and I am proud of what I have. Thank you Victor!

I would highly recommend those who struggle with understanding or accepting their strengths to attend a personal coaching session with Victor.

READ: THE POWER OF NAMING AN EMOTION


Concluding thoughts from the Interviewer: It is such a joy whenever I hear people share that they are able to use their strengths at work and feel empowered to do what they are naturally good at. I hope as you read this interview with Chrystella, you too can be personally encouraged and challenged to intentionally think about how you can use your strengths at work. 

Written by Victor Seet

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CliftonStrengths (StrengthsFinder) Influencing Domain - Featuring Singaporean Joey Ong

Are you one of those who naturally desire to influence others but often end up being misunderstood? Meet Singaporean, Joey Ong, one of the rare ones in the world with all the top 5 strengths from the influencing domain. Singapore Strengthsfinder Certified Coach, Victor Seet, conducts an interview with Joey to hear her story. 

 

StrengthsFinder Singapore Leadership Domains Application

Through Gallup's research on the CliftonStrengths (Formerly known as StrengthsFinder) assessment, it has been found that for two persons to have the same top 5 strengths in the same order, the probability is about 1 in 33 million. The numbers speak a clear message: Every single person is unique and wired differently.

Gallup has also sorted the 34 Strengthsfinder themes into 4 distinct domains of leadership strength. The domains are: Executing, Influencing, Relationship Building and Strategic Thinking. The categories are designed to help leaders think better about how different individuals can contribute effectively to a team.

In Strengths School™ Singapore, after facilitating Strengthsfinder workshops for different organizations (both in Singapore and beyond) comprising thousands of individuals, we found that strengths from the Influencing domain of leadership tend to be more uncommon than strengths from the other domains. While each person is unique and different, we speak to one person who possesses a combination of strengths that is extremely rare in the world. Singaporean Joey Ong is the first individual known to Strengths School™ to have all her top 5 strengths from the Influencing domain. We did a short interview with her to find out what she thinks about her strengths:

READ: RELATIONSHIP BUILDING DOMAIN - INTERVIEW WITH 2 SISTERS


1. HOW DOES IT FEEL TO BE ONE OF THE RAREST HUMAN BEINGS? 

It feels a little disconcerting, knowing that my combination of strengths may be so unique that I may not meet another who would be able to understand how I truly feel! I have always felt like I am a little more “extrovert” than the usual extrovert person, and have constantly tried to remind myself to take a step back and learn how to withdraw myself from situations sometimes. After taking Strengthsfinder, I started to view my extroverted-ness as something much more complex! I think being rare has its pros and cons! I’m just glad to be able to bring something new to the table that others might not be able to - and it is a privilege to provide greater capacity to whichever context or situation I’m in. 

2) DO YOU AT TIMES FEEL VERY MISUNDERSTOOD?

Definitely! How did you know? I find myself unable to stop desiring for new friendships and connections. Even when I have the social support that I need, I feel the desire to create new bonds with the people around me! This sometimes makes the people close to me feel like I have abandoned them, or that I have moved on to new friends and neglected the old ones. It does make me feel a little sad and made me wonder why I do not have the ability to just have a few deep, close friendships that many others have. Knowing my strengths now, I realize that I have to be intentional in communicating my reasons and intentions to others! Making new connections is different from forging new deep friendships that I may already have - it does not mean that I’m a “fleeting“ person who cares little about my friends. 

Other times, in my eagerness to get things going, I grow impatient in waiting for others to express themselves and communicate their ideas. By rushing them, I come across as dismissive and unwilling to listen - but the truth is, my intention was always to get them to say whatever is on their mind so that I may have the opportunity to rephrase and help them crystallize their thoughts into workable ideas. When I ask others, “What are you trying to say?" - it comes off as rude and bossy. I have since tried to be more patient. I now see value in allowing others to speak and for them to take time in crystallizing their thoughts. In doing so, they will feel like they are included in the ideas, and therefore it will be easier to get their buy-in on the actionables, making everything much more efficient in the longer term. 

3) WHAT WAS YOUR REACTION WHEN YOU FIRST KNEW YOU HAD ALL INFLUENCING STRENGTHS IN YOUR TOP 5 STRENGTHSFINDER RESULTS? HOW DO YOU FEEL ABOUT IT?

I felt shocked of course! And a little terrified - “does this mean that I’m lacking in all the other areas?“ , “have I been neglecting the other aspects of my capacity to grow?” Reading my strengths made me realized that this is something I might need to address and receiving coaching in!
 
I never realized that my strengths were all connected in such a way. I’ve always known of the influence I had on others, and the commanding presence that may sometimes be intimidating, but I never realized that my ability to maximize and get things going were also influencing skills, and my ability to win people over were further perpetuated by my communication strength. It does make me feel like some sort of specialist - now I know that this is my area and I can continue to use it and build up my capacity!  I’ve always felt like a generalist with interests and strengths in many different areas, almost like a “jack of all trades, master of none”. Knowing that I am such an “influencer” gave me a glimpse of hope in being a specialist eventually (hahah)!

4) WHICH OF YOUR TOP 5 ARE YOU MOST PROUD OF? WHY?

Maximizer! It makes me feel like an asset to every situation! It gives me so much pleasure to say, “let’s make this better”, and then suggest ways to improve a good idea, and see it become excellent! I’m proud of it because it allows me to interact with others and constantly be on a lookout for opportunities and strengths that aren’t developed or nurtured yet! When I meet someone who has an ability or talent in a particular area but is unaware of it, in my mind, I’m just thinking of the next opportunity or platform where I can allow that person to express and develop that talent! And when that comes to pass, it really makes me happy to see others find their strength. 

5) WHICH OF YOUR TOP 5 GOT YOU MOST IN TROUBLE? ANY STORY TO SHARE?

ACTIVATOR.  Always wanting to get things going does not always work out well! My impatience is often the cause of my downfall. My need to keep things moving and great dislike for stagnant discussions and ideas make me naturally offensive and aggressive in conversations that are not moving. 

Once, I was super eager to book an Airbnb room for a trip out of Singapore so that we could move on and plan the itinerary and all the other fun stuff, I ended up paying much more than I needed if I'd just waited for a few more days! Apparently, there was going to be an offer, and my friend had a discount code that I could use! Well, since I already booked the place and paid much more, I offered to absorb the cost. It made me really upset that I wasted money just because I wanted things to get moving! I guess sometimes speed isn’t always the best - there needs to be time for consideration and to wait patiently for the best deal and outcome. 

6) USING YOUR TOP 5, DESCRIBE THE KIND OF LEADER YOU THINK YOU ARE.

I would say that I’m the kind of leader that motivates and energizes the team, constantly moving things forward and never allowing a minute to go to waste. Sometimes I will come across rather demanding, but you can be assured that things will get done as close to perfection as possible! I will want to make sure that every person on the team is on the same page and believes in what we are doing, and is willing to put their whole heart into it. Once that is set, I will identify each person’s potential and make sure they have opportunity to use their capacity and grow in the process. I believe that as long as everyone has a same clear vision of the final product/output, is equally passionate, and believes in what we are doing, my role as a leader is simply to help crystallize ideas and ensure that one coherent story is communicated at the end of the day. I would say that as long as a person trusts me and my capacity to lead, the journey would be rather fruitful and enjoyable - and every meeting will definitely be fun! 

7) WHO ARE SOME OF THE LEADERS YOU LOOK UP TO? AND WHY?

Paul in the Bible is definitely someone I look up to. First, he believes so truly and deeply in whatever he does. His passion is infectious and influential, eventually getting people on board who believe as strongly in what he is doing! I think that is really powerful beyond whatever physical capacity you have. Even when he was in jail, his influence was unstoppable - finding all ways and means to continue his work, through writing letters and sharing in prison itself. His ability to spot the potential in others and nudge them towards fulfilling their purpose through their strength and talent is something that I wish to do as well.

Concluding thoughts: Every one of us contribute differently to the society when we play to our strengths. While those who have strengths that dominate the influencing domains are often the ones more easily misunderstood by others, they are also the ones who will intuitively be the voice of hope and transformation and the voice that will make a difference wherever they go!  

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

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Reflections of a Former Youth Pastor: Engaging Young People

Being a Youth Pastor is tough. Many have given up despite starting with a great passion to make a difference. This article is a short reflection on how I use the Strengths-Based Principles to engage young people in my 10 years of being a Youth Pastor.

victor seet strengthsfinder singapore youth pastor reflection on engaging young people

When I first did my StrengthsFinder assessment and saw my full 34 results, I realized that my Maximizer talent theme was pretty strong in my former role as a Youth Pastor in Church of Our Saviour Singapore. The more I felt my strengths were engaged in my work, the more motivated I was to carry on the emotionally draining work of a Youth Pastor. I also had another realization - the way I wanted to be engaged in my work as a Youth Pastor was exactly the same way the youth wanted to be engaged - through their Strengths, or Talent Themes in Strengthsfinder lingo. 

These discoveries led to some personal reflections. One thought stood out, “How do I engage the youth to be the kind of people God wants them to be?” This was the key question that I grappled with, serving as a Youth Pastor in a church in Singapore. This question guided my thoughts on leadership development, organizing training programs, youth camps and outreach programs. To me, this question is the heart of biblical discipleship. 

How do I engage the youth to be the kind of people God wants them to be? I like to share some of my own journey. 

1. Engage the Youth by leveraging their talents

Renowned soccer coach, Jose Mourinho, when asked about managing outrageous talent, said this - "The toughest thing is when you don't have that talent! I never understood when people say that is a problem, or that you can have a special talent but not two or three or four. I want 11 special talents!"

Intuitively, I understood what Jose Mourinho was talking about. There are many youths who are crying out to be engaged today. Many troubled youths have great talents that are not harnessed because of their noticeable character weaknesses. A large number end up leaving the Church. Amongst Christians, it is common knowledge that no one is perfect, except Jesus. The Maximizer in me reckoned that since it is so easy to spot character weaknesses (of which I have no lack), I might as well try to spot talents in order to engage the young people. I decided that if I communicated my belief to the youth and engage them based on their talents or strengths rather than their flaws or weaknesses, they may open up themselves to me and allow me to establish trust with them. 

Since this conviction, the most powerful statement I used in my attempt to engage youths is “I believe in you!”. This phrase is supplemented by the many opportunities I gave to these youth as a Youth Pastor. Roles and responsibilities were offered to them to reinforce the belief I have in these young people. 

That was not without challenges. Most of the time, I chose to go against the conventional approach, i.e. "prove to me you are spiritually mature and you shall be given a role". 

Instead, it was, “I trust you and I believe in you even though you have many flaws. Take on this role, let me walk with you and show me that we can count on each other.” This approach, though extremely challenging and at times heart-breaking, has yielded much fruit. I stand proud, seeing many transformed lives, many of whom have become influential leaders in the church today. They may have started in their roles “judged” by many to be incapable or unsuitable (because of their behaviours or personalities). Yet, they have overcome to become the leaders of the future. One such talented and highly influential youth is ‘Samuel'. Against the odds, he overcame some moral failures in his life, accepted the consequences of church discipline and bounced back stronger. Today, he inspires many younger ones through his life. 

To me, the statement "Be the kind of person God wants you to be" means that the person’s potential must be maximized, fully lived out. After all, it is the Creator who gives us these Talents for a reason. 

READ: People Engagement in Churches: Making a Positive Connection


2. Leverage on Strengths as a new approach to teamwork. 

As a Youth Pastor, I realized I intuitively sought mature leaders with particular strengths (that complement mine) to build a dynamic and strong Leadership TEAM. I had no doubt that the best team is an all-rounded team, at least in my mind. One of the best memories I have as a Youth Pastor was leading a core team of leaders who started out with little experience; yet each individual capitalized on his/her strengths to serve the team and the whole youth ministry. 

As a Youth Ministry leadership team, we were highly dynamic and deeply connected. Strong in all four domains of leadership, each individual contributes with unique perspectives and talents. The one strong in Responsibility makes sure every program runs smoothly and was strong in following through. The one strong in Woo and Connectedness makes sure every new person was personally known and connected with others. The one strong in Empathy and Developer makes sure the pastoral care and counselling needs were met.

The one strong in Analytical and Harmony highlights key areas of strengths and weaknesses by studying patterns and data for the team to work on. As a leader with the Maximizer talent theme, I leverage on each person’s strengths and draw out their best for the team.  

I am highly convinced that other than the conventional approach of leveraging on skill sets and work experiences to build a strong team performance, there is another approach that is just as powerful - leveraging on each other’s unique Strengths. A strengths-based approach to teamwork and engagement allows for different people to contribute in their own unique and impactful ways. In giving opportunities to do what they do best on a regular basis, individuals are encouraged to continue to use their strengths to serve the church and the community with greater joy and passion. 

3. Own your Strengths journey and lead by example.

One has to realize that leadership is most powerful by example. The Five Practices of Exemplary Leadership Model has "Model the Way" as the 1st practice. It is critical that leaders walk the talk and live out their convictions. 

Over the years, I realized that I am poor at receiving criticisms (at least in my mind – my immediate reaction is often poor). Somehow, my facial expression or the “defensive responses” I give to others tend to be a huge turn-off for many wanting to give me feedback. I do suspect that as a Maximizer, who takes pride in being excellent, being told that I am not “good” in something can be very damaging to my confidence. In order to excel as a leader, I started to pray and intentionally seek God to teach me humility. Indeed, "Blessed are the meek for they shall inherit the earth"!

This ability to accept criticisms and feedback continues to be a key area I hope to grow in. The ongoing journey has been for me to learn to receive feedback with a more open heart. I have discovered that when I receive feedback and advice from others, I also end up validating their strengths which in turn allowed me to leverage from them in increasing measure. 


Ending Note: It has been over 10 years since I left the role of Youth Pastor. But the journey of engaging young people will be one that continues on. "Seeing every generation live out their full potential."

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Using StrengthsFinder for Work - A Personal Reflection for 2015

Interested to find out how a Coach uses his strengths to achieve his goals? Singapore Strengthsfinder Certified Coach, Victor Seet, shares his own personal reflection on using his strengths to achieve his goals for the year. 

Using StrengthsFinder CliftonStrengths for Work in Singapore Gallup Coach Victor Seet

As a CliftonStrengths (formerly Strengthsfinder) Coach, I am often asked: "How can I use my strengths to improve my performance?" While applying our strengths to achieve better performance is not rocket science, the ability to do that is not necessary intuitive. This article is about one of the Strengths philosophies and how I applied my strengths towards a greater work performance in 2015. 

As a CliftonStrengths coach, I believe in being intentional, especially with regards to aiming our strengths towards our personal goals. Hence, I set out at the beginning of 2015, aiming each of my strengths towards a personal goal. Each of these goals is also aligned to the business objectives of Strengths School™, the company I co-founded in 2014. I hope that by sharing this progress report, you will get an idea of how I used my strengths in my leadership in the past and be encouraged to use yours! 

Using my Activator:

As an Activator, I'm proud to be the designer of a Strengths-Based Leadership program, the Game of Life™. This interactive and action-packed game was designed to engage students using an experiential and self-directed learning approach. Needless to say, this is also my favourite program because it's so action packed! In the beginning of 2015,  I set a goal to conduct this Game of Life™ program for 4 different schools. I'm not only proud to have reached this goal in December but also extremely pleased that the ratings given for the game has hit the roof - the teachers and students love it!

Whenever I met educators, I intentionally used my Activator strength to highlight the advantages of the experiential learning for students to discover their strengths. I also used my Activator strength to fine-tune and make the game even more applicable by drawing out key learning points for participants.

Using my Communication:

The idea of using my Communication strength to write instead of only using it to speak was dropped into my head by Jason, my Business Partner. With his encouragement, I started a blog with the aim to further people's understanding of each of the 34 CliftonStrengths talent themes. I planned to write an article for each of the 34 Strengthsfinder theme, focusing on growing the talent to a strength. I've surprised myself by completing 24 of them in the midst of a crazy work schedule and juggling a newborn in the family. What kept me going was definitely the encouragement that I received from people from all over the world (If you are one of those who has written an encouragement to me, I am really thankful!) It's indeed a surprise to receive so many encouraging notes about the blog posts. These motivated me to keep doing what I'm doing, and to do it even better each time. 

 
 

READ: (Updated) Using CliftonStrengths for Work


Using my Strategic:

The technological landscape has changed the way businesses are run. In Strengths School™, while our key business focus is to continue to deliver quality coaching and workshops for our clients, we also want to be ahead in our branding and marketing. Together with Jason, we set a goal for Strengths School™ to be the top Google search result for "Strengthsfinder Singapore". We want to be an authority in the field of Strengthsfinder in our home country and to be the best we can be in Singapore and Asia. Using my Strategic strength, I came up with different strategies to reach this goal. We are glad that we met our goal in November 2015! 

Using my Self-Assurance:

I believe that to be an authority in Strengthsfinder coaching in Singapore and Asia, I need to be effectively bilingual. Drawing on a confidence from within, I set an audacious goal for myself to facilitate Strengthsfinder workshops and coaching sessions in the Chinese language within a year. I had to intentionally set aside time to learn the different technical terms in the Chinese language, I pushed myself hard to overcome many challenges. I am proud to announce that I completed a full 2-day Strengthsfinder workshop for a Multinational Corporation in Shanghai, China using the Chinese language. I scored an average of 4/5 rating from the 20 participants which added to the personal satisfaction. I also facilitated 3 other Strengthsfinder workshops in Singapore using the Chinese language. My wife thought I was mad when I told her my goal at the beginning of the year. I think my Self-Assurance gave me the confidence to go for it!

Using my Command:

I always believed that a stronger company is the result of a stronger team of high performing individuals. The Command strength gave me the confidence and clarity to direct the path. A goal was set to build a stronger Strengths School™ team by the end of 2015. Having started with a team of just 3, Strengths School™ has flourished to its present team of 5 full-time staff and over 20 associate trainers and facilitators. The Strengths School™ team leverages greatly on each other's strengths as we set out to fulfill our vision - "seeing every generation live out their full potential". Just recently, we celebrated Christmas as a team. It was truly a highlight!

READ: Using StrengthsFinder for Work - Reflections of a Teacher


As we approached the end of 2015 and move into 2016, the question I would like to pose to you is: "How are you intentionally living out your strengths every day?"

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

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Using CliftonStrengths for Work - Reflections of a Teacher

Are you a teacher or someone regularly involved in the education sector? Gallup Certified Coach, Victor Seet, interviews Charmain Han, an English teacher in Singapore, who shares how she uses her CliftonStrengths themes for her work. Read and be encouraged that you too can make a difference.

StrengthsFinder for work teacher singapore (By victor Seet)

In my work, I have coached many educators and students. One of the most common questions that I have received is "How can I apply my strengths to improve my performance at work?"

This is an interview I've done with one of the teachers in Singapore, whom I have the privilege to coach in a 1 on 1 setting. We had some very fruitful conversations regarding her strengths and I had the opportunity to hear her story. 

Charmain Han is an English teacher in one of the Primary schools in Singapore. She is an outgoing individual, passionate about influencing the lives of the future generation. She desires to see more and more people engage their strengths meaningfully and shares some of her own reflections on applying her strengths as a teacher. As a Head of Department in her school, Charmain also reflects about her style of leadership and how her strengths play a huge part of her leadership growth and journey.  Charmain's top 5 CliftonStrengths (formerly Gallup StrengthsFinder) themes are Harmony, Communication, Restorative, Developer and Responsibility.

An Interview with Charmain Han:

1) How do you feel when you first saw your top 5 CliftonStrengths results? 

To be perfectly honest, I was a little sad because I didn't have any strengths in the Strategic Thinking domain. I tend to always look at things from a 'What's the Areas of Improvement' point of view, so my initial response was to focus on what I didn't have. I went to check out on the Strategic Thinking domain strengths and thought about why I didn't have any in my top 5.

I was also a little doubtful that my Harmony theme could be considered a strength. I remember telling my friend that I felt like a Carebear – “Gee, I’m the Harmony bear…” I think I had a pretty narrow definition of what strengths were and my top 5 results didn't fit in this definition, so there was quite a bit of dissonance at the start. 

2) How do you feel you use your talent theme as a teacher? Share some examples.

Well, now that I have come to embrace it, I see my Harmony theme being activated every single day. In class, I'm always teaching my kids how to deal with differences and how to "live, learn and play with people who are different from you”. Outside of class, in meetings for example, I’m always looking for that win-win solution that will help everyone to be on the same page and move an otherwise hopeless discussion forward.

My Communication theme also enables me to turn dense and boring content into effective and engaging stories. I generally enjoy explaining, talking, telling stories and I'm always trying to think of the best way to teach something. I’m also rather dramatic. I think the kids like that. After a while, they all seem to reflect who I am. They also start being very communicative and the classroom is filled with productive noise. I like that. I thrive on that buzz of energy.

READ: MOST COMMON DOMINANT STRENGTHS OF SINGAPORE TEACHERS


3) How do you think CliftonStrengths can benefit the group of people you work closely with?

I guess knowing how we’re all wired differently will help bring about greater understanding amidst the people in my department. So, instead of always saying that “people are the problem”, we’ll instead see how people are the solution. (This probably is my Restorative theme speaking.) And instead of all of us force-fitting ourselves into these moulds that are created based on narrow perspectives (and feeling really depressed if we cannot assimilate the expected competencies), we’ll be looking at how we are each gifted in different ways.

I think just having a common language to talk about who we are, and how we function is really powerful. I personally found the language of StrengthsFinder (now known as CliftonStrengths) really empowering because it’s not about chasing after what you do not have, but fully utilizing what you do have. I imagine the workplace being organized around employee’s talents and staff development that is targeted at growing our talents to strengths. What a dynamic and positive workplace that will be! (I think my Developer theme will love that!) And people will be able to confidently say how they’re good at this or that and I think that will generate greater ownership and engagement in the staff. Maybe teachers will start volunteering to take on projects instead of feeling like everything is handed to them in a top-down fashion.

4) How will you describe your leadership style and how do you see them related to your talents?

I’ll describe my leadership style as consultative. I like being close to the ground and talking to my team members. I frequently ask them, “What do you think?” As a person with the communication theme, it’s extremely important for me to be able to express my thoughts and feelings and as a leader, it’s important for my members to have views and express them. I don’t really like it if people come to me expecting me to have all the answers. Even if I did have the answer, I would rather guide people to arrive at that conclusion than to just tell them. Sometimes, this slows things down but the process of talking through things is just as important to me as the outcome.

To me, leadership is about growing the people around you. I think that’s due to my Developer theme. I am very happy whenever I am able to help someone improve on something, even if it’s something small like tweaking an activity within a lesson. When I am able to support my teachers to achieve something and to witness that moment, or when they come back and tell me how well a lesson that we co-planned went, I find that very satisfying. 

5) How has this unique combination of your top 5 talents help you achieve something you were proud of? 

Hmm… perhaps, during the Parent-Teacher Conference sessions? I think there had been a few instances where I really had to depend on all 5 talents to work together to steer one of those ‘hard conversations’ into meaningful discussions. It's hard to describe those in details. I think I had fond memories of the times when I used all my 5 talents to overcome some of my challenges at work. It will be great if I have more of those moments.

6) You have invested in your own development and have unlocked your full 34. How has that decision helped you?

It was more for my own learning that I chose to unlock the full 34. I wanted to get acquainted to the Strengthsfinder language first for my own benefit – I wanted to get a fuller picture of my CliftonStrengths results and see how my strengths interact with each other, which domain do my top strengths belong in. Secondly, I also wanted to better appreciate the similarities and differences that exist between my friends and me. It’s quite fun to see how many of our top 10 were similar/different.

7) What did you discover about yourself after taking the CliftonStrengths assessment that you did not previously know?

Mmmm, I think it’s not so much as a fresh new discovery as it is a new perspective that I now have. Intuitively, I know how I’m like but now I have a language to describe these traits, habits and behaviors of mine, and of course thinking about them in a more positive way. So the Strengthsfinder tool has heightened whatever self-awareness I had and really helped me to appreciate how I am different from others and why I should leverage my uniqueness.

8) How do you feel my Coaching session has helped you?

The session helped to clarify some things for me and encouraged me to appreciate myself more. I had the coaching session at the beginning of my leadership journey. I had a bagful of self doubt and cynicism about being able to fill the shoes of my predecessor who was someone whom I greatly admire. Back then, I was operating from the mindset that good leaders all have a certain profile or certain talents.  We always talk about the importance of having strategic, visionary leaders like Mr Lee Kuan Yew. So I went into the session thinking that it would help me shed some light in terms of why I was struggling so much and maybe even give me some concrete reasons to step down! (haha) To cut the long story short, at the end of the session, I really felt a lot more empowered and I had a clearer idea of what I should be working and capitalizing on. Thank you Victor for the session!

 
 

READ: Using CliftonStrengths for Work - Interview with a Counsellor

Concluding thoughts: It is always encouraging when I hear about powerful shifts in mindsets and the different stories that come with that. I hope as you read about the reflections by Charmain, you too can be personally encouraged and challenged to intentionally work on your strengths as you develop yourself as a leader. Each one of us can greatly impact our generation and the generations beyond, one life at  a time. 


Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.


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