A Manager’s Guide: Using CliftonStrengths (StrengthsFinder) in Personal Development

In 2016, Gallup scientists found that managers account for at least 70% of the variance in employee engagement across business units. This simply means that managers have a lot of influence on an employee’s performance and engagement level. Gallup also reports that strengths-based interventions can result in a 9-15% increase in employee engagement.

In short: empowering managers to focus on their strengths and the strengths of their teams is key in increasing employee engagement.

As a Gallup-Certified CliftonStrengths Coach and manager myself, this is my mandate. I need to:

(1) know and understand my own dominant CliftonStrengths themes,
(2) have ownership of them, and
(3) intentionally aim my strengths towards my goals as a manager.

My leadership belief is to lead by example, and I strongly believe that all influence flows first out of our own personal growth and transformation. I know I’ve made an impact when the team members around me are influenced by the way I choose to lead. This article was written to share about part of the personal journey I have taken to grow myself as a Strengths-Based Manager.

How can a manager use CliftonStrengths (formerly StrengthsFinder) to develop himself?

Step One: Understand Your Dominant Themes as a Manager

I started digging into all the resources I could get my hands on to learn more about my dominant CliftonStrengths themes. I did what the Gallup Strengths Action Report advised me to do: I took a pen and underlined everything that resonated with me in the reports. I watched all the different videos I could find to get a greater understanding of my talent themes. I also scoured the Internet for articles that I felt would aid me in my understanding.

But I have to admit: that whole process was somewhat tedious and challenging for me. Resources were scarce back then. This experience led me to create a bank of resources for managers like myself, who desire to learn and understand more. My hope is that these resources will accelerate the learning process for others.

@@The first step to understanding our talents themes is to reflect on our behaviors, habits and past experiences.@@

For example: 

Activator: I realized my Activator gives me the desire to always be on the move and to do things fast. Because of this need for speed and sense of urgency, I am easily upset when my family takes their own sweet time to get ready whenever we’re going for a family outing. I also realized that I enjoy going on drives with my two sons. One of my favorite ways to spend some quality time with them is to take them on bus and train rides, even if there’s no particular destination we have in mind.

Communication: I realized that I am a lot more productive when I can air out my thought processes and share them with others. The process of sharing my ideas sharpens my thoughts. I have often improved on many of my ideas in the midst of sharing them with others (without them giving any input). I now understand how verbal processing works in reality!

Maximizer: I realized that I really struggle a lot when I’m tasked to create something from scratch. That’s because of my Maximizer theme. In contrast, I’m extremely efficient when I’m given a template or something to work with: I can turn the existing materials into a brilliant piece of work. 

Strategic: I realized that I inherently enjoy options. I intuitively look for other alternatives and I often refrain from making any decisions when I do not have any alternatives to make comparisons. I enjoy browsing many different websites to compare prices while doing online shopping. I’ll also walk around an entire shopping mall looking for good eateries and comparing options when I’m deciding on where to have a meal. 

@@To connect our CliftonStrengths themes to our past experiences is to bring the knowledge from our heads into our hearts.@@  As I reflect on my own life more and more, I begin the journey of claiming and owning my dominant themes in greater measure.

Action Step: Can you connect your CliftonStrengths talent themes to your past experiences, patterns of thought, or habits? Try doing this for each of your top 5 talent themes.

Step Two: Own Your Dominant CliftonStrengths Themes As a Manager

Taking complete ownership of your CliftonStrengths themes is by no means an easy feat. Ownership comes when we start to accept and view our CliftonStrengths lenses in a positive way. @@Ownership drives us to action.@@  If we dislike our CliftonStrengths themes or are skeptical about them, we won’t be able to aim them toward specific goals we have our work and personal lives. 

I’d like to recommend one step that I have personally found helpful in building greater ownership of my strengths: @@Link your CliftonStrengths themes to an identity that you could assume at work.@@

For example, as a person with Activator as my number one CliftonStrengths theme, I see myself as a “Catalyst”. As I read the description of the Activator theme, this idea stands out for me and I know I enjoy working on great ideas by kicking-off projects.

For example, one of the projects I started at work was the Strengths workshops for Couples. The idea came out of a brainstorming session. In my mind, the workshop would be short so as to cater to busy couples in Singapore. Since I had personally experienced a powerful transformation in my own marriage in employing the CliftonStrengths tool, I thought this idea was brilliant. So after the brainstorming session, I immediately set a date for the workshop to happen, booked a venue, and within a month, the first Strengths couple workshop was birthed. It went very well and we have been running these workshops regularly ever since.

Being a Catalyst is an identity that I took ownership of, not just in my professional life but also in my personal life. In church, I saw the benefits of joining a men’s group for mentorship and accountability. Immediately, I rang up a couple of close male friends and we joined the men’s retreat and got connected to other men in church. That allowed us a place to share our career journeys and individual struggles. The support we received was helpful and immediately felt. 

This identity of a Catalyst helps me to own my CliftonStrengths Activator theme in a greater measure.

I have also observed how my other colleagues took on different identities that helped them to own certain kinds of work tasks, which in turn helped the team become more productive. When I was leading the team in Strengths School, we have a Creative Designer (Ideation), Researcher (Input), Fashion Consultant (Individualization), Data Analyst (Analytical), Welfare IC (Developer), and so on. 

Action Step: Based on your CliftonStrengths themes, what identity can you assume and build greater ownership of in your work role as a Manager?   

Step Three: Aim Your Dominant CliftonStrengths Themes as a Manager

Aiming our CliftonStrengths themes consists of two aspects. The first is understanding the negative impact that our strengths can have on our team members at work. The other is about intentionally connecting our dominant themes with specific, actionable goals tied to broader work outcomes. 

Aspect 1: Understanding Our Impact on Others as Managers
As I reflected on the way I’ve led my team in the past, I had a realization: We see the world through our CliftonStrengths lenses. As a manager, I’ve learned that:

• I must be aware of the areas I tend to impose my thoughts and decisions on my team. For example, I have a tendency to drive the team to act quickly because I believe that business opportunities are lost when one fails to move quickly. This is linked to my Activator lens. Knowing this at the back of my head empowers me to be patient with others in the team who prefer to think through risks and challenges (such as the Deliberative or Intellection themes). This knowledge pushes me to look for common ground rather than imposing my beliefs on them.
  
  

• I must be aware of what my natural behaviors are, particularly in times of stress. For example, as someone with Activator, Communication and Command, I know I am prone to immediately responding with raw and emotionally-charged words, usually without thinking. This is especially so when I perceive some kind of aggression coming from another person. Being aware of this tendency empowers me to do two things: firstly, I now have a greater ability to catch myself exhibiting this behavior, especially when I notice the body language and response of my colleagues. This allows me to effectively reduce the damage done as a manager by quickly pulling back this destructive behavior. Secondly, I am now able to explain my tendencies to my team and colleagues and empower them to help me. They know that they can call for a time-out when they sense that the discussion has reached an agitated state. They can also find different ways to calm me down and find out why I feel agitated.
  
  

• I must be aware of my leadership style and how that relates to my strengths. For example, I am a high risk-taker and I have the propensity to take on projects that bring the team into unchartered territory. Understandably, that often causes a lot of stress on the team. This tendency comes from my Self-Assurance theme. Knowing this helps me to make more effort in explaining the background and reasons on embarking on specific projects as well as hearing the feedback from the team.

Aspect 2: Connecting Our Strengths towards Goals
Aiming our strengths is about intentionally connecting our CliftonStrengths themes with specific, actionable goals tied to work outcomes. Employing the use of SMART goals in aiming our strengths is highly recommended. Careful consideration has to be given when setting these goals. Personal discipline also has to be exercised to stay focused on working out these actionable goals. This is where accountability partners can be of great help. We need reminders and help to stay on track.

Some personal examples of goals I’ve set in the past:

Activator: As a Business development person, my goal was to connect with 50 new organizations within a year and convert 20% of them into clients

Communication: As a Strengths Coach and advocate, share with and influence 2000 people in Singapore and Asia to do the CliftonStrengths profiling assessment within a year

Strategic: As a business owner, get recurring business from 80% of our existing clients within a year

Self-Assurance: As a CliftonStrengths Coach, facilitate one CliftonStrengths workshop in a language other than English, and do it proficiently within a year (I measured this by making sure I scored at least 4 out of 5 in my overall trainer evaluation)

Command: As a leader, do a check-in with each staff on a monthly basis and make sure each person gets clear of “what’s expected of them at work” so that they can deliver the results.

READ ARTICLE: (UPDATED) GUIDE: USING CLIFTONSTRENGTHS AT WORK

A word of caution here: Ever since I started to aim my strengths towards my work goals, I have faced certain resistance. Some of these challenges were external. For example, a sudden surge in urgent matters demanding my attention. Other times, the challenges were internal. The resistance comes from a sense of fear and doubt in my personal ability (which can be completely irrational in nature). Sometimes, the fear can push me towards shifting the goalpost. Working on our strengths is not as easy as some might imagine to be but it will be rewarding!

Concluding Thoughts: When I made a decision to focus on being Strengths-based, I intentionally share with my team about how I use my CliftonStrengths themes at work. I share about the things that make me tick as a manager and how that relates to my talent themes. I share about my decision-making processes and how my different talent themes inform my decisions. I share my personal reflections on what I feel about my strengths and how I can develop myself. I conduct debriefs to get feedback on how my talent themes value-add to the different projects. I try to get 360-degree feedback to understand which of my strengths hinder me in being a successful manager. I believe firmly that our daily actions, conversations, and lifestyle must show others that we are Strengths-Based Managers.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

The Power of Naming An Emotion

In the middle of 2019, I took a sabbatical from my coaching work and left my company. One of the main factors behind my decision was the state of my emotional health. At the start of 2019, I had several indications that I was already not doing well emotionally. There were several incidents where I had allowed rage to get the better of me. These emotional outbursts happened at home and at work. However, I told myself that this was a normal phase in life. After all, I was living in a fast-paced and competitive society in Singapore, living a stressful life as an entrepreneur and being a father to 3 young kids.

The Tipping Point

However, by mid 2019, I had to stop telling myself the same narrative. The tipping point was a particular episode I had after a team debrief. As a company, we had just completed our largest training project - in terms of revenue and the number of training participants. The project was especially remarkable because it was birthed out of an innovation. There was no template, no previous experience of such kind and the team pulled it off. To top it off, the feedback from the participants was fantastic. The debrief was intended to celebrate this huge success and to brainstorm ways to overcome operational challenges. Unfortunately, the debrief did not turn out the way I hoped for it to go. Instead, I had an outburst, the brunt of which was borne by some of my team members. Emotionally, I felt horrible. That pain was significant enough to make me dread turning up for work. I eventually decided it was time I do something to address this issue. Stopping work was the first step.

On the home front, my wife and I had been discussing the idea of attending a therapy session together. The discussion started several years ago but we never got down to doing it. In the second month of my sabbatical, there was a particular conflict which we debriefed and reached agreement on. Regarding the state of the marriage: we were getting by but hardly thriving. We reached a consensus and agreed to attend a therapy session together. “Let’s do it.”

Going through Therapy

Based on some recommendations, we chose an organization called Counselling and Care Centre. They assigned a senior therapist to us and fixed a date. The first visit to the therapist was one filled with uncertainty. I had no idea how the session would turn out. Thoughts were flying through my head: “Will there be some deep issues flushed out during our conversation? Am I ready to hear them? What will my reaction be like if the wife said something that I’m not ready to hear? What will her reaction be if I did the same?” In the end, the fears were unfounded. I was relieved when I asked how she felt about the session and her response was a exuberant one. “Therapeutic!”

Naming my Emotion

We attended a few sessions together and we also had individual sessions. The third joint session, in particular, had a deep impact on me. I left that session feeling quite overwhelmed. Some raw emotions surfaced. During the session, I shared some of my feelings of frustration: there were many things I did which I received negative feedback from my wife. I felt I had done my best though. The feedback made me feel like my best was not enough. The therapist had us revisit some of these situations and eventually, my feelings of frustration was named: an emotion of defeat. I suddenly had an awareness that this feeling of defeat was not isolated to the marriage relationship. It was a feeling I had consistently experienced through out my life. I assessed that this emotion was what contributed to some of my worst outbursts.

READ: WHAT IS MY HEALTH WORTH?

I remembered feeling defeated when I was young. I scored an own goal in a soccer match and at the end of the match, I was ridiculed and laughed at. That experience left a stigma. I also remembered feeling defeated when I was learning to play a particular board game. I was thrashed by my opponents and humiliated. I felt utterly beaten. In the more recent years, I remembered feeling defeated when I was passed up for a promotion. The feeling of not being good enough for a promotion despite giving my best was very very strong. I remembered that particular incident made me depressed for a month. The most poignant realisation was identifying this same feeling of defeat at the team debrief which I mentioned earlier. That feeling of defeat ultimately led me to taking a sabbatical break. I remembered feeling that I had given my best to serve the team and led the team to a successful completion of the project. The debrief outcome however made me realized the success came at a far greater cost to the team. Trust was broken and relationships were strained.

Conclusion: We cannot intervene in what we cannot see. In naming this emotion of defeat, I now have something to work on and that has given me much hope. My marriage has also taken a different turn. A greater level of trust had been rebuilt and our ability to communicate had strengthened. I feel that my emotional health is now at a much better place. I have since ended my sabbatical and started a new journey. I now focus on helping people integrate strengths using the ontological approach in Singapore and across the world. I have continued with my therapy which has served me to become a better coach. I am able to observe my therapist in action and concurrently explore areas of growth. I now have a greater confidence in my coaching work.

This article is the second in the series of my Halftime journey.

Written by Victor Seet

Developing Humility

Humility seems underrated in corporate leadership. Yet, it is arguably the single, most important determinant of how power and authority will be used by a leader. There have been several articles written on the importance of humility in leadership. This article is written as an extension of the existing discussion(s), and in particular, to explore how to cultivate humility. I approach this topic not as an expert; far from it. In fact, I have lost staff because of the lack of humility on my part.

Humility has been defined in several ways. For the purpose of this article, humility will be taken as “not thinking that we are better than we really are in terms of our importance and our ability; but having sound judgement." In the same vein, someone said “people with humility do not think less of themselves; they just think about themselves less.” I fully agree. 

Developing humility can be challenging because character formation works differently from the conventional knowledge-based approach to learning. In my previous occupation, my primary responsibility was to help individuals grow in character. The process was baffling. I discovered that one’s knowledge of a character trait does not necessarily translate into one’s practice of the same trait. Take my life for instance. Though I may cognitively know a lot about humility (due to my work), my personal failings remain because of a lack of self-awareness. Developing humility requires a great level of self-awareness, which is not easily acquired. 

Suppose a student requires two magic bullets to ace an exam – knowledge of the subject matter and time management skills. Most will agree that knowledge of the subject matter will DIRECTLY affect the grades while time management affects the end outcome INDIRECTLY. 

Knowledge of the subject matter will directly impact a student's ability to answer the exam questions and attain good results. Time management is also required for effectiveness. Unless we apportion time to study, time to rest, time to relax, we will not be effective. Too much studying and insufficient rest can be counter-productive. Without good time management, it is often difficult to ace an exam. Time management is a skill that indirectly impacts a student’s result.

I would like to suggest that character traits are best cultivated through INDIRECT means. Trying to be more humble in a direct way can only lead a person to be prideful. It is like making a statement “I’m so proud that I can become humble.” It simply does not work. Instead, allowing people to come to their own realizations of their pride may work better. This is self-awareness. Gaining self-awareness is an extremely important skill that a top leader must possess.

READ: WHY COMPLEMENTARY PARTNERSHIPS DO NOT ALWAYS WORK

How, then, does an indirect approach look like? 

One possibility is through acts of service. Through acts of service, one may discover their prideful areas. Are there tasks I deem too menial to act upon? Am I upset when I am not recognized for the things I have done? Why am I reacting negatively to feedback given to me? 

Another example of an indirect approach to cultivating humility is to practice listening. Intentionally listening to others and paraphrasing what they say is a way to realize if we are more interested in others or in ourselves. Leaders who are more interested to tell others what to do usually end up causing more hurt because of a lack of empathy. When the realization takes place, it often reveals how much focus we place on ourselves. Listening is one of the hardest things for leaders with big egos. I regret to say this is one of my most painful realizations.

In essence, humility is a realization of how proud we are. Engaging in good disciplines such as listening and intentionally serving others are powerful ways of gaining self-awareness. Other approaches to gaining greater self-awareness include journaling and giving thanks. Some may even engage a leadership coach to work through character flaws or business challenges together. I will not go into discussing the latter as there is numerous literature on it. I will, however, share a personal story.

One of my core beliefs about human relationships and interactions is that it takes two hands to clap. I do not believe marriages fail because of one party. Neither do I believe that relationships break down because of the failings of one party. The power of such a belief should ideally empower me to reflect, take ownership of my mistakes, and adjust to my actions and behavior. This belief should lead me to grow in my relationship with others. Unfortunately, a lack of humility meant that I ended up focusing on pointing out where the other party has failed. In short, I like to blame others rather than to search my heart. I increasingly realized how much pain I have caused my family, close friends, and my work team. My pride has caused me to reject feedback and suggestions. I even rationalized that I was less at fault and more humble since I was constantly adjusting my behavior. Sadly, behavioral change can sometimes be superficial. In thinking that I have grown in humility, I have ironically become more prideful instead. 

Concluding Thoughts: The truth hurts. However, if we believe that humility is thinking of ourselves less, it is extremely freeing to be able to focus on the beauty and joy of growing our character. 

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

Speed-Based StrengthsFinder Theme Combination

As a person with Activator as my top CliftonStrengths (formerly StrengthsFinder) theme, I love the idea of being fast. I have decided to share some of my thoughts on the CliftonStrengths themes using the idea of “speed”. As someone who enjoys illustration by contrast, I will discuss some commonly perceived StrengthsFinder themes based on the idea of “fast” and “slow”. This is a follow up article to the last one I wrote.

READ: TIME-BASED STRENGTHSFINDER THEME COMBINATION

CliftonStrengths “FAST” Themes:

Activator: Those with Activator in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as being impatient and impulsive in nature. Activators tend to be “FAST in taking action" because of their unique wiring. “Actions speak louder than words”; “I learn as I do”; “Take action now before the opportunity is lost!” These are common thoughts tied to Activators. We can describe them as people who move fast but they are often seen as those who do not think things through and prone to make unsound decisions.

Strategic: Those with Strategic in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are “FAST to provide alternatives”. People with Strategic intuitively see different paths to the same destination and love to explore the best option. We can describe them as those who can think quickly on their feet and talented in finding shortcuts. However, they can also be perceived as those who jump to conclusions rather quickly instead of taking time to hear what others have to say.  

Woo: Those with Woo in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are socially adventurous. They are “FAST in making connections with people” and they usually pride themselves as sociable, outgoing and friendly. People with Woo enjoy connecting wide rather than deep and their speed in connection sometimes cause others to label them as “social butterflies”. They can also be perceived as people who prefer to make social connections over completing work tasks. 

Adaptability: Those with Adaptability in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are easy going and flexible. They are “FAST in responding to sudden changes” and can be seen as highly spontaneous in nature. This unique ability empowers them to bounce back quickly and respond to dynamic situations. As opposed to many who prefer to be adequately prepared in nature, people with Adaptability can sometimes be perceived as those who are reactive rather than anticipatory. 

READ: UPDATED GUIDE: USING CLIFTONSTRENGTHS FOR WORK

CliftonStrengths “SLOW” Themes:

Context: Those with Context in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as people who enjoy reminiscing the past. Knowing the past helped those with Context to find emerging blueprints as well as tried and tested solutions. Before making a decision, those with Context need to know what has happened before, what contributed to the existing situation, why certain decisions were made previously etc. We can describe them as people who have a special ability to keep the connections between different generations by building on past successes. Because of the need to understand background and past information, people with Context are perceived to be “SLOW in decision making”. They can sometimes be long-winded and share unnecessary details when they chair meetings. They can also be perceived as those who drag out meetings because of the tendency to ask questions that require extensive sharing of background information and past data. 

Relator: Those with Relator in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are authentic, trustworthy, loyal and will go the extra mile for their close friends, regardless of inconvenience. They take time to forge deep connections, believing that people take time to open up their hearts and build trust.  We can describe Relators to be those who break work barriers and are able to cultivate genuine friendships. A work team filled with Relators can have the potential to build extremely tightly knitted groups with high trust and loyalty to one another. Relators can be perceived as “SLOW to warm up to new faces” and are cliquish and unfriendly. Relators can struggle in environments where the need to build fast connections is a work requirement. 

Deliberative: Those with Deliberative in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are careful, attentive to details and socially private. They take time to think deep in order to assess potential danger. They are very confident once they have their own conclusion after adequately assessing the risks involved. They thrive in work that require high governance and strong attention to details. However, they can often be misconstrued as “SLOW in decision making” especially when urgent and quick decisions need to be made. 

Harmony: Those with Harmony in their top 5 CliftonStrengths results or dominant themes are usually known by their friends as those who are collaborative and peace-making. In a team setting, people with Harmony dislike conflicts and will make efforts to hear each person out and to find a common ground to move forward. As a result, they can be “SLOW in decision making”, preferring to make sure people’s opinions are considered than to make a decision of their own. They take time to find consensus and get alignment in order to move forward. They thrive in work that require strong teamwork and are often the glue in holding together a high performance team. 

CliftonStrengths (StrengthsFinder) Theme Combinations:

When any two of the “fast” CliftonStrengths themes are within the dominant strengths of an individual, the interaction is likely to cause the “speed” to increase further. For example, a person with Activator and Adaptability can suddenly decide to purchase an item while shopping in a store and the purchase will be completed almost instantaneously (regardless of the price). It does not matter if there could be a better deal at another store. It is the desire to act now in order to own a particular item that makes the shopping fulfilling.

When any two of the “slow” themes are within the dominant strengths of an individual, the interaction is likely to cause the “speed” to decrease further. For example, a leader of a team who possesses both Relator and Harmony will prefer to speak to each team member on a 1-1 basis to find consensus on a particular matter. Making a quick decision will be extremely uncomfortable for such an individual as he or she will feel that the best decision can only be made after gathering feedback from each individual.

Using another example, a person who has both Deliberative and Relator as dominant strengths will take more time to open up and connect to others in new environments. The speed that this individual takes to build trust with new faces and to work well with them will likely be slower in comparison to others.

When an individual has both a "fast" CliftonStrengths theme and a “slow” theme in the dominant strengths, the end result will usually depend on the maturity of the individual as well as the context. For example, a young person who has both Activator and Deliberative as dominant strengths could be careless when there is a need to be careful and slow in decision making when there is a need to be quick in order to grab an opportunity. In maturity, this individual will have the unique ability to display the right strength at the right time.

Concluding Thoughts: As a Leadership Coach who enjoys helping leaders in the area of personal development, I acknowledged that people’s perceptions are derived from many factors and not limited to simply “CliftonStrengths themes”. The broad categorization of the CliftonStrengths themes is by no means an absolute and this article is written to share my own personal thoughts and to create greater awareness of the interesting dynamics.

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

What's in a Teacher?

I have always admired what teachers do. I married a teacher, and I have so many good friends who chose this vocation.

As a Gallup certified coach in Singapore, I also have the added privilege of working with many school leaders and teachers, conducting Strengths-based Leadership Workshops for teachers and partnering with them in conducting Strengths-based student development programs. 

Being a teacher is a high calling. To many Singaporeans, the profession entails imparting knowledge and developing the students’ potential.

But to me, it’s so much more than that.

The long hours, the intense marking of scripts, the pressure of managing a group of vastly different (and easily distracted) students every day, and the increasing administrative workloads make this vocation an extremely challenging one.

In fact, many teachers suffer burn-out because of the intense day-to-day demands. I’ve often heard first-hand the challenges faced by teachers, and I’ve grown to develop much respect for these teachers.

As we celebrate Teachers’ Day this week, I’m asking myself this question: “What’s in a teacher? What kind of strengths do teachers in Singapore have?”

Driven by that question, I took some time to compile data on different teachers in Singapore. I’ve coached almost all of them or conducted Strengths-based Leadership Workshops for. 

In this analysis, I look into a sample size of 1,200 teachers spanning 30 different Singaporean government schools, including primary, secondary, and junior colleges.

What were my findings? 

Amongst all the teachers I’ve worked with, the Responsibility talent theme is the most common. Out of the sample size of 1,200, 39% of them had the Responsibility theme in their Top 5 profiles.

The second most common strength is the Learner theme, coming in at 33%.

From there, Relator, Connectedness, and Harmony are the next most common themes (in that order). These three StrengthsFinder themes are found amongst 26-27% of the teacher population. (The difference in percentages was so small as to be negligible, although a larger sample size might reveal a greater disparity.)

On the other end of the spectrum, the rarest strength amongst Singaporean teachers is the Competition StrengthsFinder theme. Only 1% of the teachers in the sample had this theme.

The second rarest strength is the Significance StrengthsFinder theme, coming in at 2%.

What does this data tell us about teachers in Singapore?

1. Singaporean teachers are dedicated and committed.

This is evident from the Responsibility theme. This finding comes as no surprise, given what I’ve observed on a regular basis.

The high sense of ownership drives many teachers to have a deep dedication to their work. Pushing hard (often to the point of working on weekends) is incredibly normal to many teachers. The dedication to impact students often means going the extra mile too.

Married to a teacher wife whose number 1 strength is Responsibility, I often observe how this deep sense of dedication plays out. I have seen many times how she went beyond her duty to help her students with other aspects of their lives (beyond the academic portion). I imagined that many teachers are doing the same. There are so many stories I have heard from friends recounting how different teachers have impacted their lives. With my Responsibility strength ranked at number 22, I'm amazed at how powerful the deep sense of psychological ownership can be.

I think we should all celebrate the fact that as a nation, Singapore is full of dedicated teachers! 

READ: USING STRENGTHSFINDER AS A TEACHER

2. Singaporean teachers embody lifelong learning.

When we talk about Singapore’s vision to cultivate a “Learning Nation,” these are people who truly walk the talk. This comes from the strong Learner theme within the demographic.

I am also mindful that the unique wiring of those with the Learner theme gives them the inclination to pursue this calling as a teacher. Many Learners enjoy the process of learning and they desire to impart their knowledge and skills to others as well.

I learnt a lot about Learners by observing my wife in action. Her motivation to make sure our kids pick up knowledge and skill sets from a very young age sets her apart from me (I'm quite low on the Learner theme). She spends quite a bit of time learning about how she can create better activities for the kids to learn more effectively, as well as creating platforms for the kids to pick up new knowledge and skills. This is in stark contrast to me – I do enjoy learning, but am often not very intentional about it. With the combination of Responsibility and Learner as her top 2 strengths, I’m thankful and assured that the teachers in our nation take extremely high ownership of their own learning and those of the kids.

I can safely conclude that the MOE mission of cultivating lifelong learners is a corporate mission that resonates deeply with our teachers. With Learner as one of their top themes, it’s more of an intrinsic desire than a job that needs to be done. Thank God that we have so many educators who have the Learner theme! 

3. Singaporean teachers build deep lasting relationships.

This is a result of having such a large group of teachers possess the Relator theme.

Relators are those who build deep and lasting relationships. In a world where we are experiencing increasing number of broken families, some of the deep friendships that the teachers have forged with their students will make a huge lasting impact. I believe many of the Singapore teachers will look back and realized the trust and belief they give to their students will empower them to choose the right path.

Relators also value authenticity. This finding tells me that in the development of students, teachers will inevitably challenge and teach students to embrace the full measure of their own unique identities rather than trying to make them be like someone else.

With the growing increase of a narrative telling young people to pursue a quick shot at stardom, this trait is especially important, in my opinion. We, as a nation, need teachers who can help young people combat the lure of trying to be like their idols. We need teachers who can model authenticity to young people. Relators have that gift.

4. Singaporean teachers see the bigger picture behind their individual work.

There is a greater purpose and meaning to this vocation. This comes from the Connectedness theme. Teachers are not merely raising the quality of students. They are building a nation. They are equipping the future generations of Singapore.

It’s said that it takes a village to raise a child. The teachers with Connectedness probably understand the depth of such a phrase. There is now more and more emphasis on collaborative work with different stakeholders to help strengthen the development of our youth. There are more parent dialogue sessions. There are more internship arrangements with companies and different industry partners.

I am very encouraged to find so many school leaders and teachers who are willing to partner with us to impact the lives of the students. Rather than simply seeing us as vendors providing a service, many teachers view us as partners who also contribute to the work of building up our future generations.

It is heartening to see so many teachers with this theme. We need teachers who are gifted in connecting the dots. Rather than seeing education as a pursuit of paper qualifications, this finding tells me that our teachers are driven to help young people understand the impact of education on the different areas of their lives! That is worth giving thanks for!

5. Singaporean teachers embrace the collaborative narrative.

This comes from the Harmony theme. People with Harmony enjoy collaborative work. Rather than tearing ideas down, they seek to find alignment and consensus within the different voices.

In a world dominated by "I," "me," and "mine," it is so important that our future generations have teachers who can emphasize the "we" and "us" and what it means to work closely with others.

It is said that the increase of technology usage and social media has a direct impact in lowering the level of social skills of our future generations. I am glad to find that so many of our teachers are hard wired to seek for consensus and collaboration. This tells me that it will be natural for many teachers to teach and model teamwork and community building for the students. That will be such an important aspect moving forward. Our teachers are armed with the strength to counter the individualistic culture through the Harmony theme.

Other than building a collaborative narrative, people with Harmony are also people who desire to bring peace. In a world where racism is still a norm in many nations, we need teachers who can help the young cultivate a sense of respect for people regardless of race, language or religion. The lack of racial harmony has wrecked many nations. I’m thankful that a large group of our Singapore teachers intrinsically value peace and collaboration.

Concluding thoughts: After highlighting the 5 most common strengths found among our teachers, I discovered something interesting about the other spectrum. While there is a sizeable number of Singaporeans with the Competition StrengthsFinder theme, only 1% of our teachers have this theme.

This tells me that the teachers in Singapore are not likely to be obsessed with benchmarking. While the current system puts a certain pressure on students to go all out in pursuing stellar academic results, our Singaporean teachers might not enjoy such a system. There has been a gradual shift in the focus by MOE to move away from giving too much emphasis to the academic successes of our students. I’m guessing many of our teachers are quietly smiling in their hearts.

What are your thoughts?

Do you resonate with the findings? I'd be happy to hear your thoughts!

Regardless, join me in thanking all the teachers in Singapore for their dedication and passion to invest in the young and helping them to be "Future-Ready!" 

 

Using CliftonStrengths (StrengthsFinder) for Work - Interview with a Counsellor

One of my key areas of work as a coach is in helping people discover how to apply their strengths, both in their professional and personal lives. This article is a continuation of the series on "Using StrengthsFinder for Work". It is an interview done with a Professional Counsellor in Singapore, whom I have the privilege to coach in a 1 on 1 setting. We had some very fruitful conversations regarding her CliftonStrengths (formerly known as StrengthsFinder) results and I had the opportunity to hear her different experiences. 

Chrystella Lo is a trained professional in a girl's home in Singapore. She desires to see young people being transformed and believes in giving hope to those who struggles to believe in themselves. In her free time, Chrystella actively mentors a group of young people and serves as a volunteer in a local church. She enjoys traveling to different countries to learn about different cultures. She also leads overseas expedition trips as part of her desire to reach out to the less fortunate. She has travelled to many countries that include China, East Timor, Malaysia and some countries in the Middle East. Chrystella's top 5 CliftonStrengths themes are Harmony, Analytical, Relator, Developer and Connectedness.

Below is an interview with Chrystella Lo:

1) As a counsellor, how do you feel when you first saw your top 5? 

C: Although I didn't fully understand the strengths descriptions initially, intuitively the words made sense and resonated with me. Seeing that I had 4 of my strengths in the relationship building domain affirmed my desire to work with people. 

2) Out of these top 5 talents, which do you love and which do you feel drive people crazy? Why? 

C: I think my Analytical talent theme drives people crazy because I like to ask questions to discover the root causes instead of simply listening and empathizing. Friends have told me that I tend to frown when they share something with me, and that's not because I'm judging them. I realized I have this expression when I'm thinking and analyzing what others are sharing with me. At the same time, I love my Analytical talent theme as well, because it helps me to be objective and to see both sides of the coin. I like it that this Analytical strength is balanced by my four other Relationship Building Strengths. 

3) How do you feel you use your talents as a Counsellor?  Share some examples.

C: My top StrengthsFinder theme is Harmony, and that's important in the area of goal setting in counseling work. Both my client and I need to have a mutual goal and that this strength helps me to find that common ground when we set goals together. Sometimes, I do feel stuck if there are clear differences in goals. I also use my Analytical talent theme to search for root causes and recurring patterns in order to conceptualize cases. This empowers me to choose the best intervention. As a counsellor, my 'analysis' is continuously developing and there is much more to learn. My Relator gives me the fuel to want to know people very deeply. I do feel refreshed after the deep sharing that occurs during counselling sessions. 

4) How do you think Strengthsfinder can help other counsellors or even your clients?

C: I think that the StrengthsFinder tool helps us to know ourselves better in a very functional and practical way. It helps us to realize why we are more naturally talented in certain tasks and why we naturally struggle in others. I do find that this tool is more than just a personality test. It helps us to understand how we can become more effective and successful in what we do. 

As we instinctively use our talents and strengths in any situation, I think it will be helpful for other counsellors to gain understanding on how they can use their talents and strengths more effectively in the counseling process. The StrengthsFinder tool can also help clients to grow in their self-esteem by discovering what they are naturally good at. To bring it further, when used effectively, the StrengthsFinder tool can help clients gain mastery over certain challenging tasks.  

5) How has this unique combination of your top 5 talents help you achieve something you were proud of? Share with us a peak experience.

C: There was a particularly successful case that I was privileged to manage. One key factor of the success is that all the different organizations (Ministry of Social and Family Development Singapore, Institute of Mental Health, the client's school, volunteers, and parents) I worked with were aligned in the goals and outcome and were all on the same page. I believe it was the successful collaboration that contributed to the success of this case. I felt that my Harmony and Connectedness were used and were greatly delighted. I was also able to develop a personal and genuine friendship with some of these work counterparts and that engaged my Relator. My Analytical theme was used throughout the process of working with this client, as we constantly had to conceptualize the case and adjust interventions based on it's development. My Developer theme was naturally peaked in the whole process of seeing my client grow.

6) What did you discover about yourself after taking the StrengthsFinder assessment that you did not previously know?

C: I realized I had a good job-fit and I enjoyed being a counsellor because all my strengths could be regularly engaged. 

7) You went through the StrengthsFinder workshop that I conducted. How has that session helped you?

C: I found that the face-to-face discussions in the StrengthsFinder workshop helped me to understand my talent themes much more than just reading a description of the theme on my StrengthsFinder report. The sharing and the fun learning in the workshop allowed me to pick up the intricate details attached to each talent theme. Both the StrengthsFinder workshop as well as your personal coaching have helped me to understand my top 5 strengths that were unique to me and to my situation. You have helped me gain very valuable insights on how I can better apply my strengths in my specific work situation. 

In addition, I think a big part of the StrengthsFinder workshop, besides the understanding, is helping us to accept and own our strengths. I know of many people who felt dissatisfied with their top 5 strengths upon receiving the results. The workshops were able to change these peoples' perspectives by facilitating them towards owning their top 5. Personally I do covet other strengths, especially the strengths in the Influencing domain. However, through discussing with you, I think I have gained acceptance of my strengths and I am proud of what I have. Thank you Victor!

I would highly recommend those who struggle with understanding or accepting their strengths to attend a personal coaching session with Victor.

READ: THE POWER OF NAMING AN EMOTION

Concluding thoughts from the Interviewer: It is such a joy whenever I hear people share that they are able to use their strengths at work and feel empowered to do what they are naturally good at. I hope as you read this interview with Chrystella, you too can be personally encouraged and challenged to intentionally think about how you can use your strengths at work. 

Written by Victor Seet

Using StrengthsFinder for Work - A Personal Reflection for 2015

As a CliftonStrengths (formerly Strengthsfinder) Coach, I am often asked: "How can I use my strengths to improve my performance?" While applying our strengths to achieve better performance is not rocket science, the ability to do that is not necessary intuitive. This article is about one of the Strengths philosophies and how I applied my strengths towards a greater work performance in 2015. 

As a CliftonStrengths coach, I believe in being intentional, especially with regards to aiming our strengths towards our personal goals. Hence, I set out at the beginning of 2015, aiming each of my strengths towards a personal goal. Each of these goals is also aligned to the business objectives of Strengths School™, the company I co-founded in 2014. I hope that by sharing this progress report, you will get an idea of how I used my strengths in my leadership in the past and be encouraged to use yours! 

Using my Activator:

As an Activator, I'm proud to be the designer of a Strengths-Based Leadership program, the Game of Life™. This interactive and action-packed game was designed to engage students using an experiential and self-directed learning approach. Needless to say, this is also my favourite program because it's so action packed! In the beginning of 2015,  I set a goal to conduct this Game of Life™ program for 4 different schools. I'm not only proud to have reached this goal in December but also extremely pleased that the ratings given for the game has hit the roof - the teachers and students love it!

Whenever I met educators, I intentionally used my Activator strength to highlight the advantages of the experiential learning for students to discover their strengths. I also used my Activator strength to fine-tune and make the game even more applicable by drawing out key learning points for participants.

Using my Communication:

The idea of using my Communication strength to write instead of only using it to speak was dropped into my head by Jason, my Business Partner. With his encouragement, I started a blog with the aim to further people's understanding of each of the 34 CliftonStrengths talent themes. I planned to write an article for each of the 34 Strengthsfinder theme, focusing on growing the talent to a strength. I've surprised myself by completing 24 of them in the midst of a crazy work schedule and juggling a newborn in the family. What kept me going was definitely the encouragement that I received from people from all over the world (If you are one of those who has written an encouragement to me, I am really thankful!) It's indeed a surprise to receive so many encouraging notes about the blog posts. These motivated me to keep doing what I'm doing, and to do it even better each time. 

READ: (Updated) Using CliftonStrengths for Work

Using my Strategic:

The technological landscape has changed the way businesses are run. In Strengths School™, while our key business focus is to continue to deliver quality coaching and workshops for our clients, we also want to be ahead in our branding and marketing. Together with Jason, we set a goal for Strengths School™ to be the top Google search result for "Strengthsfinder Singapore". We want to be an authority in the field of Strengthsfinder in our home country and to be the best we can be in Singapore and Asia. Using my Strategic strength, I came up with different strategies to reach this goal. We are glad that we met our goal in November 2015! 

Using my Self-Assurance:

I believe that to be an authority in Strengthsfinder coaching in Singapore and Asia, I need to be effectively bilingual. Drawing on a confidence from within, I set an audacious goal for myself to facilitate Strengthsfinder workshops and coaching sessions in the Chinese language within a year. I had to intentionally set aside time to learn the different technical terms in the Chinese language, I pushed myself hard to overcome many challenges. I am proud to announce that I completed a full 2-day Strengthsfinder workshop for a Multinational Corporation in Shanghai, China using the Chinese language. I scored an average of 4/5 rating from the 20 participants which added to the personal satisfaction. I also facilitated 3 other Strengthsfinder workshops in Singapore using the Chinese language. My wife thought I was mad when I told her my goal at the beginning of the year. I think my Self-Assurance gave me the confidence to go for it!

Using my Command:

I always believed that a stronger company is the result of a stronger team of high performing individuals. The Command strength gave me the confidence and clarity to direct the path. A goal was set to build a stronger Strengths School™ team by the end of 2015. Having started with a team of just 3, Strengths School™ has flourished to its present team of 5 full-time staff and over 20 associate trainers and facilitators. The Strengths School™ team leverages greatly on each other's strengths as we set out to fulfill our vision - "seeing every generation live out their full potential". Just recently, we celebrated Christmas as a team. It was truly a highlight!

READ: Using StrengthsFinder for Work - Reflections of a Teacher

As we approached the end of 2015 and move into 2016, the question I would like to pose to you is: "How are you intentionally living out your strengths every day?"

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.

Using CliftonStrengths for Work - Reflections of a Teacher

In my work, I have coached many educators and students. One of the most common questions that I have received is "How can I apply my strengths to improve my performance at work?"

This is an interview I've done with one of the teachers in Singapore, whom I have the privilege to coach in a 1 on 1 setting. We had some very fruitful conversations regarding her strengths and I had the opportunity to hear her story. 

Charmain Han is an English teacher in one of the Primary schools in Singapore. She is an outgoing individual, passionate about influencing the lives of the future generation. She desires to see more and more people engage their strengths meaningfully and shares some of her own reflections on applying her strengths as a teacher. As a Head of Department in her school, Charmain also reflects about her style of leadership and how her strengths play a huge part of her leadership growth and journey.  Charmain's top 5 CliftonStrengths (formerly Gallup StrengthsFinder) themes are Harmony, Communication, Restorative, Developer and Responsibility.

An Interview with Charmain Han:

1) How do you feel when you first saw your top 5 CliftonStrengths results? 

To be perfectly honest, I was a little sad because I didn't have any strengths in the Strategic Thinking domain. I tend to always look at things from a 'What's the Areas of Improvement' point of view, so my initial response was to focus on what I didn't have. I went to check out on the Strategic Thinking domain strengths and thought about why I didn't have any in my top 5.

I was also a little doubtful that my Harmony theme could be considered a strength. I remember telling my friend that I felt like a Carebear – “Gee, I’m the Harmony bear…” I think I had a pretty narrow definition of what strengths were and my top 5 results didn't fit in this definition, so there was quite a bit of dissonance at the start. 

2) How do you feel you use your talent theme as a teacher? Share some examples.

Well, now that I have come to embrace it, I see my Harmony theme being activated every single day. In class, I'm always teaching my kids how to deal with differences and how to "live, learn and play with people who are different from you”. Outside of class, in meetings for example, I’m always looking for that win-win solution that will help everyone to be on the same page and move an otherwise hopeless discussion forward.

My Communication theme also enables me to turn dense and boring content into effective and engaging stories. I generally enjoy explaining, talking, telling stories and I'm always trying to think of the best way to teach something. I’m also rather dramatic. I think the kids like that. After a while, they all seem to reflect who I am. They also start being very communicative and the classroom is filled with productive noise. I like that. I thrive on that buzz of energy.

READ: MOST COMMON DOMINANT STRENGTHS OF SINGAPORE TEACHERS

3) How do you think CliftonStrengths can benefit the group of people you work closely with?

I guess knowing how we’re all wired differently will help bring about greater understanding amidst the people in my department. So, instead of always saying that “people are the problem”, we’ll instead see how people are the solution. (This probably is my Restorative theme speaking.) And instead of all of us force-fitting ourselves into these moulds that are created based on narrow perspectives (and feeling really depressed if we cannot assimilate the expected competencies), we’ll be looking at how we are each gifted in different ways.

I think just having a common language to talk about who we are, and how we function is really powerful. I personally found the language of StrengthsFinder (now known as CliftonStrengths) really empowering because it’s not about chasing after what you do not have, but fully utilizing what you do have. I imagine the workplace being organized around employee’s talents and staff development that is targeted at growing our talents to strengths. What a dynamic and positive workplace that will be! (I think my Developer theme will love that!) And people will be able to confidently say how they’re good at this or that and I think that will generate greater ownership and engagement in the staff. Maybe teachers will start volunteering to take on projects instead of feeling like everything is handed to them in a top-down fashion.

4) How will you describe your leadership style and how do you see them related to your talents?

I’ll describe my leadership style as consultative. I like being close to the ground and talking to my team members. I frequently ask them, “What do you think?” As a person with the communication theme, it’s extremely important for me to be able to express my thoughts and feelings and as a leader, it’s important for my members to have views and express them. I don’t really like it if people come to me expecting me to have all the answers. Even if I did have the answer, I would rather guide people to arrive at that conclusion than to just tell them. Sometimes, this slows things down but the process of talking through things is just as important to me as the outcome.

To me, leadership is about growing the people around you. I think that’s due to my Developer theme. I am very happy whenever I am able to help someone improve on something, even if it’s something small like tweaking an activity within a lesson. When I am able to support my teachers to achieve something and to witness that moment, or when they come back and tell me how well a lesson that we co-planned went, I find that very satisfying. 

5) How has this unique combination of your top 5 talents help you achieve something you were proud of? 

Hmm… perhaps, during the Parent-Teacher Conference sessions? I think there had been a few instances where I really had to depend on all 5 talents to work together to steer one of those ‘hard conversations’ into meaningful discussions. It's hard to describe those in details. I think I had fond memories of the times when I used all my 5 talents to overcome some of my challenges at work. It will be great if I have more of those moments.

6) You have invested in your own development and have unlocked your full 34. How has that decision helped you?

It was more for my own learning that I chose to unlock the full 34. I wanted to get acquainted to the Strengthsfinder language first for my own benefit – I wanted to get a fuller picture of my CliftonStrengths results and see how my strengths interact with each other, which domain do my top strengths belong in. Secondly, I also wanted to better appreciate the similarities and differences that exist between my friends and me. It’s quite fun to see how many of our top 10 were similar/different.

7) What did you discover about yourself after taking the CliftonStrengths assessment that you did not previously know?

Mmmm, I think it’s not so much as a fresh new discovery as it is a new perspective that I now have. Intuitively, I know how I’m like but now I have a language to describe these traits, habits and behaviors of mine, and of course thinking about them in a more positive way. So the Strengthsfinder tool has heightened whatever self-awareness I had and really helped me to appreciate how I am different from others and why I should leverage my uniqueness.

8) How do you feel my Coaching session has helped you?

The session helped to clarify some things for me and encouraged me to appreciate myself more. I had the coaching session at the beginning of my leadership journey. I had a bagful of self doubt and cynicism about being able to fill the shoes of my predecessor who was someone whom I greatly admire. Back then, I was operating from the mindset that good leaders all have a certain profile or certain talents.  We always talk about the importance of having strategic, visionary leaders like Mr Lee Kuan Yew. So I went into the session thinking that it would help me shed some light in terms of why I was struggling so much and maybe even give me some concrete reasons to step down! (haha) To cut the long story short, at the end of the session, I really felt a lot more empowered and I had a clearer idea of what I should be working and capitalizing on. Thank you Victor for the session!

READ: Using CliftonStrengths for Work - Interview with a Counsellor

Concluding thoughts: It is always encouraging when I hear about powerful shifts in mindsets and the different stories that come with that. I hope as you read about the reflections by Charmain, you too can be personally encouraged and challenged to intentionally work on your strengths as you develop yourself as a leader. Each one of us can greatly impact our generation and the generations beyond, one life at  a time. 

Written by Victor Seet
Activator • Communication • Strategic • Self-Assurance • Command

As a Gallup and Newfield Certified Leadership Coach in Singapore, Victor is passionate about helping people be better observer of themselves to achieve the results they want, especially in the area of well-being and performance. Victor intentionally integrates the strengths-based and ontological approach into his leadership coaching and workshops.